Jon Randy Bartels
“When I Write Code I Feel Like I Am Doing Magic. Yeah, It’s Dorky, But If I Do The Spell Just Right, Magical Things Happen.”
San Antonio,TX
Summary
Enthusiastic Computer Programmer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
25
25
years of professional experience
Work History
Production Engineer
ICSolutions
San Antonio, TX
01.2016 - Current
Configure new installations
- Interpret site surveys
- Create a Bill of Material
- Configure software features
Support the onsite team
- Bring the new installation to a working state
- Troubleshoot issues
- Reading source code to track down bugs
- Research documentation and source code
Support Production environment
- Update production servers, both OS and application software
Linux Admin II
Rackspace
San Antonio, TX
01.2011 - 12.2015
Provide "fanatical" support for customers:
- Web server software
- Mail server software
- Database server software
Step outside of support boundaries to meet and exceed expectations
Support
- Dedicated servers
- Private virtual servers
- Cloud servers
Record actions and answer customer questions in tickets
Document repeatable solutions in internal tickets
Part of a great team
- Collaborate with teammates on complex issues
- Provide soundboard for teammates bouncing ideas
- Reach out to teammates when blocked
Part of a community
- Assisted hosting the XCSSA Group
- Join local meet-ups for programming enthusiasts
Junior Developer
Bright Systems
Reno, NV
03.2008 - 12.2008
Developed and maintain automated build system
- Configured buildbot to provide nightly builds and smoke tests
- Learned and debugged Python code
- Used cpp to create XML configuration files for installation tools
- Developed and maintained product installers.
- Wrote init.d service control scripts in bash
- Customized installation procedures
Performed weekly backups
Junior Programmer
Great Basin Internet Services
Reno, NV
08.1998 - 03.2008
As Junior Programmer:
- Wrote unit tests and regression tests
- Encapsulating domain areas into reusable modules
- Developed customer interfaces for new products
- Develop support tools
- Integrated legacy systems with new products
- Training of System Administrator position
- Relief on-call for System Administrator
Career path at this company
Network Operations Staff:
- Maintain and troubleshoot servers
- High capacity circuits, routers (Edge, Gateway, and Core),
- Call concentrators and other equipment
- For an ISP with over 4000 customers
- This position was on a rotating on-call basis
Technical Support:
- Troubleshoot problems connecting and using the Internet
- Walk through Internet connection setup
- Teach basics of Internet usage,
- Research of Internet related topics
- Support of internal computers
Education
Some College (No Degree) - Mathematics And Computer Science
Advanced math and computer science classes
- Pascal, C, C++, and M68000 assembly language
- Relational Databases
- Lisp and Prolog.
Skills
BASIC, Pascal, FORTH, Assembly (Z80,M68000), LISP, Prolog, Bash, Perl, PHP, SQL, C, C, Python, and Ruby
Digital circuit fundamentals: logic gates, flip-flops, adders, etc
Networking: T1 and ATM circuits, Cisco routers
Apache web servers, SMTP sendmail, POP3 and IMAP mailboxes, NFS file sharing
Radius authentication, Bind DNS, SSL, DHCP
LAMP stack, SIP telephony communication
Current Project
Using Elixir Nerves and Scenic libraries
To create a Dockerized development environment
On a Raspberry Pi 4 B with 7” touchscreen.
Timeline
Production Engineer - ICSolutions
01.2016 - Current
Linux Admin II - Rackspace
01.2011 - 12.2015
Junior Developer - Bright Systems
03.2008 - 12.2008
Junior Programmer - Great Basin Internet Services
08.1998 - 03.2008
University of Nevada - Some College (No Degree), Mathematics And Computer Science