Jon Cassenti
Lockport
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
DOT Courier
Federal Express
Cheektowaga
10.2025 - Current
- Delivered packages promptly to ensure timely service for customers.
- Operated delivery vehicles in compliance with safety regulations and company standards.
- Maintained accurate logs of deliveries and pickups throughout the day.
- Communicated effectively with dispatchers regarding route changes and delays.
- Assisted in sorting packages to optimize delivery routes and efficiency.
- Developed familiarity with local routes to enhance navigation skills.
- Collaborated with team members to streamline delivery processes and improve service quality.
- Conducted pre-trip inspections on vehicles prior to each shift start time.
- Met deadlines while adhering to DOT regulations regarding hours of service.
- Loaded and unloaded cargo using appropriate equipment such as dollies and carts.
- Communicated effectively with dispatch personnel regarding route changes or delays.
- Followed safety precautions when loading, unloading packages into, out of vehicle.
- Interacted professionally with customers upon arrival at their locations.
- Accurately completed logs documenting working hours, fuel consumption.
- Reported any incidents involving accidents or damaged cargo immediately.
- Provided courteous customer service by responding promptly to inquiries.
- Utilized GPS navigation systems for route planning purposes.
- Ensured timely pickup and delivery of documents, packages, and mail.
- Delivered goods in a safe manner that minimized risk of damage or loss.
- Verified accuracy of cargo before loading it onto the truck.
- Prepared reports detailing activities during the course of the day's work.
- Organized daily pick-up and delivery routes to optimize efficiency.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Participated in training sessions to improve delivery methods, safety practices, and customer service skills.
Mechanic/Driver
Student Transportation of America, STA
Cheektowaga
07.2016 - 10.2025
- Conducted routine inspections on student transportation vehicles.
- Diagnosed mechanical issues in buses and implemented repairs.
- Performed preventive maintenance on fleet vehicles to ensure safety.
- Utilized diagnostic tools to identify vehicle malfunctions quickly.
- Collaborated with team members to manage repair schedules efficiently.
- Ensured compliance with state regulations and safety standards for vehicles.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Kept detailed records of repairs, labor involved and parts used.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Tested components with appropriate instruments to ensure proper operation.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Connected electrical wiring to control panels and electric motors.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Performed troubleshooting and diagnostic procedures to locate source
- Reviewed work orders and discussed with supervisors.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Planned work procedures using charts, technical manuals and experience.
- Transported students safely to and from school and events.
- Conducted pre-trip vehicle inspections for safety compliance.
- Assisted students with boarding and exiting the vehicle safely.
- Communicated effectively with parents and school staff about transportation needs.
- Adhered to traffic laws and company policies during all driving activities.
- Responded to emergencies calmly while ensuring student safety.
- Collaborated with team members to optimize daily routes and schedules.
- Worked on computers using Microsoft word and excel
- Troubleshooting computer and internet issues
- Basic building maintenance including electrical, plumbing and internet repairs
Lead Builder
Candlelight Cabinetry
Cheektowaga
02.2013 - 07.2016
- Supervised construction of cabinetry to ensure quality and precision.
- Coordinated with design teams to interpret project specifications effectively.
- Trained junior builders on best practices and safety protocols.
- Managed inventory of materials to maintain efficient workflow.
- Implemented process improvements to enhance team productivity.
- Conducted inspections of finished products for compliance with standards.
- Used drills and other power tools safely to complete job tasks.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Ensured safety protocols were followed at all times while on the job site.
- Adhered to budget, schedule, and building codes to execute projects on time and maintain site safety.
- Identified areas of improvement within the organization's processes related to construction activities.
- Coached builders on safe use of power tools such as saws, drills, nail guns.
- Assigned specific duties to individual builders based on their strengths and abilities.
- Interpreted blueprints and architectural diagrams to guide construction processes.
- Performed demanding physical work over extended periods and modeled positive attitude.
Education
Lockport High School
Lockport, NYCertificate - Conservation
Niagara/orleans Boces
Sanborn, NY 09.2004 - 06.2006
Skills
- Vehicle operation
- Route optimization
- Delivery compliance
- Log accuracy
- Mechanical knowledge
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Process improvement
- Weather adaptation
- Vehicle maintenance
- Multitasking and organization
- Smartphone usage
- Decision-making
- Valid Driver's license
- Troubleshooting
Timeline
DOT Courier
Federal Express
10.2025 - Current
Mechanic/Driver
Student Transportation of America, STA
07.2016 - 10.2025
Lead Builder
Candlelight Cabinetry
02.2013 - 07.2016
Certificate - Conservation
Niagara/orleans Boces
09.2004 - 06.2006
Lockport High School