Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Military Service
References
Timeline
Generic

Jon Castro

dallas

Summary

Jon Castro brings a strong background in field marketing, merchandising, and customer service, highlighted by his roles at Acosta Group, Sam's Club, and Target. He possesses a blend of technical aptitude, collaborative skills, and a customer-centric approach. Detail-oriented visual merchandising specialist known for strong technical skills and effective communication. Experience includes collaborating with teams to implement merchandising strategies, ensuring brand compliance, and enhancing customer experiences through impactful displays.

Overview

32
32
years of professional experience

Work History

Field Marketing Representative

Acosta Group
Dallas
04.2020 - Current
  • Collaborated with cross-functional teams including marketing, sales, and operations to ensure effective implementation of merchandising plans.
  • Conducted regular store visits to assess compliance with brand guidelines and provide feedback on visual merchandising standards.
  • Created visually appealing displays that effectively showcased new products and promotions.
  • Captured detailed photos for clients, minimizing distractions and highlighting intricate details, textures, and craftsmanship.
  • Performed simple break fixes for TVs, displays, cell phones, Google products, and Logitech devices, ensuring proper functionality and repairing as needed.
  • Built end caps and performed light stocking duties.

Member Order Specialist

Sam's Club
01.2000 - 01.2005
  • Consistently exceeded member expectations by creating a smooth online ordering process, fostering stronger client and business owner relationships to drive growth.
  • Arranged product delivery with clients at their convenience.
  • Communicated and collaborated successfully with all levels of management, including internal and external partners, and cross-functional teams (buyers, vendors, logistics, and supply chain).
  • Possessed extensive experience with operational and warehousing management processes, ordering, inventory cycles, and merchandising.

Senior Merchandiser / Electronic Installer

Target
01.1994 - 01.1999
  • Installed and connected various electronic equipment, including consumer electronics displays, network devices, and other related components.
  • Maintained and repaired malfunctions in electronic systems and components through troubleshooting and diagnosis, ensuring proper functioning.
  • Arranged and stocked products, creating visually appealing displays and implementing planograms to optimize placement and maximize sales.
  • Documented installations, repairs, and merchandising activities.

Education

Associate Degree - Computer Engineering

New Horizons Training Centers
Dallas, TX
10.2001

Associate Degree - Computer Science

El Centro Community College
Dallas, TX
01.1997

Skills

  • Field Marketing and Merchandising
  • Visual merchandising
  • Electronic installation
  • Troubleshooting displays
  • Customer relationship management
  • Brand compliance assessment
  • Product promotions implementation
  • Merchandising plan execution
  • Effective communication
  • Attention to detail
  • Problem solving
  • Technical Skills
  • Customer Service Excellence
  • Operational and Warehousing Management
  • Collaboration and Communication
  • Problem-solving
  • Installation and Maintenance
  • Client engagement
  • Feedback delivery

Accomplishments

  • Saratoga Spring Display Incentive, Received recognition for outstanding work for Primo Brands by building Saratoga displays in grocery stores.
  • Work Anniversary Award, Recognized for never missing a day of work, demonstrating dedication and contributing to the company's success.

Military Service

  • Secret Clearance, US Army, 1976
  • Top Secret Clearance, US Army, 1989
  • Meritorious Service Medal, US Army, 1979
  • Presidential Unit Citation, US Army, 1977

References

References available upon request.

Timeline

Field Marketing Representative

Acosta Group
04.2020 - Current

Member Order Specialist

Sam's Club
01.2000 - 01.2005

Senior Merchandiser / Electronic Installer

Target
01.1994 - 01.1999

Associate Degree - Computer Engineering

New Horizons Training Centers

Associate Degree - Computer Science

El Centro Community College

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Jon Castro