Jon D Briscoe Sr
Hampstead
Summary
Experienced Service Technician with a strong focus on installation, repair, and preventive maintenance. Proven ability to reduce equipment downtime while providing exceptional customer service.
Overview
35
35
years of professional experience
Work History
Service Technician
Assa Abloy Entrance Systems
Auburn, MA
04.2021 - Current
- Diagnosed and resolved technical issues with automatic door operators and access control systems.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Minimized return service calls, ensuring thorough and accurate service on first visit.
- Trained junior technicians on equipment troubleshooting and repair techniques.
CNC Technician
Giordani Associates
Derry, NH
05.1991 - 01.2020
- Operated CNC machines to produce precision components following technical specifications.
- Inspected finished products for quality assurance, ensuring adherence to industry standards.
- Collaborated with engineering team to troubleshoot machine malfunctions and optimize production processes.
- Maintained equipment by performing routine maintenance and calibrations to enhance operational efficiency.
Education
High School Diploma -
Pinkerton Academy
Derry, NH06-1983
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Problem and issue resolution
Timeline
Service Technician
Assa Abloy Entrance Systems
04.2021 - Current
CNC Technician
Giordani Associates
05.1991 - 01.2020
High School Diploma -
Pinkerton Academy