Jon Dillard
Santa Barbara
Summary
Results-driven Mail Processor with proven expertise in workflow optimization and team collaboration. Skilled in training staff and enhancing operational efficiency while ensuring compliance with safety standards and postal regulations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Mail Processor
University Of California, Santa Barbara
Santa Barbara, CA
10.2021 - Current
- Process incoming mail using automated sorting systems to ensure timely distribution.
- Maintain accurate records of mail deliveries and collections for efficient tracking.
- Collaborate with team members to streamline mail handling procedures and improve workflow.
- Train new staff on proper mail processing techniques and safety protocols.
- Identify and implement process improvements to enhance operational efficiency in mail services.
- Coordinate with university departments to manage special mailing requests effectively.
Mail Processing Automation Clerk
United States Postal Service, USPS
Goleta, CA
11.2017 - 09.2021
- Operated automated sorting machines to streamline mail processing efficiency.
- Inspected outgoing mail for accuracy and compliance with USPS standards.
- Collaborated with team members to troubleshoot mechanical issues effectively.
- Saved time and resources by implementing automated solutions for repetitive clerical tasks, increasing overall efficiency.
Store Manager
RadioShack
Santa Barbara, CA
12.2012 - 06.2017
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored team members, fostering a high-performance culture.
- Developed and implemented promotional strategies to drive sales growth.
- Analyzed inventory levels and coordinated stock replenishment processes.
- Oversaw compliance with company policies, procedures, and safety standards.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Santa Barbara City College
Santa Barbara, CASkills
- Package handling
- Workplace safety
- Machine operation
- Postal regulations
- Mail distribution
- Document management
- Workflow optimization
- Teamwork and collaboration
- Customer service
- Training and mentoring
Certification
- Certified Forklift Operator
Timeline
Mail Processor
University Of California, Santa Barbara
10.2021 - Current
Mail Processing Automation Clerk
United States Postal Service, USPS
11.2017 - 09.2021
Store Manager
RadioShack
12.2012 - 06.2017
Santa Barbara City College