Jon Fenton
Charlotte,NC
Summary
Proven leader with extensive experience at Aquatech Pool Management, adept in pool operations and customer relationship management. Demonstrated ability to enhance team performance and ensure swimmer safety through effective training and vigilant monitoring. Renowned for a strong work ethic and exceptional problem-solving skills, consistently delivering results beyond expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Seasonal
My job is seasonal and can spend from me working 3 months or more depending on when I'm required
Assistant Manager
Aquatech Pool Management
03.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Shift Manager
Aquatech Pool Management
05.2023 - 10.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Lifeguard
Aquatech Pool Management
07.2021 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
One Year Degree - N/A
Central Piedmont Community College
Charlotte, NCHigh School Diploma -
Mallard Creek High School
Charlotte, NC06.2024
Skills
- Task Prioritization
- Dependable and Hardworking
- Strong Work Ethic
- First Aid
- CPR Certified
- Water rescue techniques
- Chemical Level Testing
- Pool operations
- Water Sampling
- Customer Relationship Management (CRM)
Accomplishments
- Awarded lifeguard of the season in 9/3/22.
- Achieved the rank of Eagle Scout as of 7/10/24
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Aquatech Pool Management
03.2024 - Current
Shift Manager
Aquatech Pool Management
05.2023 - 10.2023
Lifeguard
Aquatech Pool Management
07.2021 - 09.2022
Seasonal
One Year Degree - N/A
Central Piedmont Community College
High School Diploma -
Mallard Creek High School