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Jonathan Nash
Assistant Manager
Parksley,VA
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists store managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
1
1
Certification
1
1
Language
Work History
Assistant Manager of Logistics
Harbor Freight Tools USA
Pocomoke City, MD
10.2021 - Current
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Defined clear targets and objectives and communicated to other team members.
Assistant Store Manager
Walmart
Onley, VA, Virginia
09.2018 - 10.2021
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Reduced operational risks while organizing data to forecast performance trends.
CAP Team 2 Supervisor
Walmart
Berlin, MD
04.2014 - 09.2018
- Coordinated with 1st and 3rd shift management to facilitate smooth shift transitions.
- Reviewed and verified delivery documentation and contents, inputting invoices into organizational tracking system.
- Maintained organization of backroom and bins, verifying and directing flow of top stock and overstock.
- Supervised and supported team of 30+ associates.
- Staged loading and unloading area for truck deliveries.
- Operated forklift to load and unload inventory and organized new inventory on department-specific pallets for easier output.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Coached team on best practices for shipment, sales floor replenishment and product presentation.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Developed standard operating procedures for team to follow and maintained records of activities.
Education
No Degree - Computer Science
Wor-Wic Community College
Salisbury, MD 05.2001 -
High School Diploma -
Colorado Virtual Academy High School
Lakewood, CO 09.2011 - 05.2012
Skills
Self-Motivated
Software
Excel
Python
AWS
Certification
AWS Certified Cloud Practitioner
Interests
Learning
Photography
Computers/Technology
Hobbies
I like to spend my free time learning new things particularly involving advancements in technology and software. I also enjoy spending time with my family getting outdoors to explore of document moments through photography.
Timeline
AWS Certified Cloud Practitioner
09-2023
Assistant Manager of Logistics
Harbor Freight Tools USA
10.2021 - Current
Assistant Store Manager
Walmart
09.2018 - 10.2021
CAP Team 2 Supervisor
Walmart
04.2014 - 09.2018
High School Diploma -
Colorado Virtual Academy High School
09.2011 - 05.2012
No Degree - Computer Science
Wor-Wic Community College
05.2001 -