Jon Harrison
Customer service
Panama City,FL
Summary
Experienced customer service professional skilled in providing exceptional service, resolving complaints, and ensuring satisfaction.
Proven track record of achieving targets and maintaining high retention. Seeking a challenging role in a customer-centric organization to deliver outstanding experiences and contribute to growth.
Overview
15
15
years of professional experience
Work History
Deli Associate
Publix
Panama City, FL
11.2018 - 06.2023
- Cleaned equipment and workplace proactively and per mandated clean room protocol and monitored non-sterile risks to sterile environment.
- Input customer information into spreadsheets and company database to provide associates with quick access to essential customer data.
- Built and maintained relationships with peers and upper management to drive team success.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Ship Crew
Golden Alaska Seafood
Seattle, WA
02.2013 - 07.2017
- Secured ships to docks and unmoored vessels upon departure.
- Cleaned and serviced all areas of aircraft, including cabin, galleys and lavatories.
- Removed, sorted, cleaned and bagged skeins of selected fish species and packed in ice for future production.
- Patrolled assigned area, noting and investigating unsafe conditions or practices which might cause or increase fire hazards.
CNA
The Green Home
Wellsboro, PA
10.2008 - 06.2012
- Observed, recorded and reported changes in patient condition.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Education
Bachelor of Arts - Animation
12.2027
Associate of Science - Pharmacy Technician
10.2012
Skills
- Work Planning and Prioritization
- Client Engagement
- Verbal and Written Communication
- Data Entry
- Record and File Management
- Customer Service
- House Keeping
- Microsoft Excel
- Microsoft Powerpoint
- Adobe Photoshop
Timeline
Deli Associate - Publix
11.2018 - 06.2023
Ship Crew - Golden Alaska Seafood
02.2013 - 07.2017
CNA - The Green Home
10.2008 - 06.2012
Portland State University - Bachelor of Arts, Animation
Milan Institute - Associate of Science, Pharmacy Technician