JON KLEBAUM
Oregon City,OR
Summary
Dedicated professional with over 12 years of experience in inside sales and operations management. Expertise in improving communication channels, driving team performance, and ensuring quality service delivery to enhance customer relations. Committed to leveraging skills for impactful contributions.
Overview
13
13
years of professional experience
Work History
EXECUTIVE INSIDE SALES ASSOCIATE
COVERALL NORTH AMERICA
08.2016 - 08.2024
- Led operational initiatives to enhance service delivery and customer satisfaction.
- Streamlined communication between departments to improve workflow efficiency.
- Implemented quality assurance protocols to uphold cleanliness and safety standards.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Inside Sales Team Lead
COVERALL OREGON
01.2012 - 08.2016
- Led inside sales team, driving strategic initiatives to enhance customer engagement.
- Developed training programs to improve team performance and product knowledge.
- Implemented CRM systems to streamline sales processes and increase efficiency.
- Analyzed sales data to identify trends and inform decision-making for territory management.
- Collaborated with marketing teams to align promotional strategies with customer needs.
Education
Bachelor of Science - EDUCATION
CONCORDIA UNIVERSITY
River Forest, ILSkills
- Interpersonal skills
- Operations management
- Executive support
- Customer-oriented
- Customer relations
Timeline
EXECUTIVE INSIDE SALES ASSOCIATE
COVERALL NORTH AMERICA
08.2016 - 08.2024
Inside Sales Team Lead
COVERALL OREGON
01.2012 - 08.2016
Bachelor of Science - EDUCATION
CONCORDIA UNIVERSITY