Jon Marek
Ocala
Summary
Results-driven dispatcher skilled in optimizing delivery routes and enhancing service quality. Known for strong problem-solving abilities and effective communication, ensuring timely updates and high customer satisfaction.
Overview
20
20
years of professional experience
Work History
Dispatcher Supervison
R+L Carriers
Ocala, FL
03.2026 - Current
- Coordinated daily dispatch operations to optimize delivery routes and schedules.
- Managed communication between drivers and clients, ensuring timely updates on shipments.
- Utilized transportation management software to track fleet performance and delivery status.
- Resolved shipping discrepancies, improving customer satisfaction through effective problem-solving.
Operations Management/Route Supervisor
R+L Carriers
Ocala, FL
05.2023 - 03.2026
- Supervised daily operations, ensuring efficient route management and timely deliveries.
- Collaborated with drivers to optimize routes, enhancing delivery efficiency and customer satisfaction.
- Monitored driver performance, providing feedback and training to improve service quality.
- Implemented safety protocols, reducing incidents and promoting a culture of safety among staff.
- Analyzed route data to identify trends, recommending adjustments for improved operational efficiency.
- Evaluated existing processes regularly for potential improvements or enhancements that would increase operational effectiveness across all aspects of route supervision.
Operations Supervisor/ Driver Support Specalist
Cardinal Logistics Management Corporation
Auburndale, FL
05.2020 - 05.2023
- Supervised daily operations, ensuring compliance with safety protocols and efficiency standards.
- Led team in implementing process improvements, enhancing workflow efficiency across departments.
- Trained new staff on operational procedures, promoting adherence to company policies and best practices.
- Monitored key performance indicators, identifying trends to optimize resource allocation and productivity.
- Coordinated logistics activities, streamlining communication between warehouse teams and management.
Senior/Lead Driver/Safety Supervisor/Driver Trainer
Aarons Logistics
Auburndale, FL
02.2014 - 05.2020
- Oversaw daily routing and scheduling to optimize delivery efficiency.
- Trained and mentored new drivers on safety protocols and operational procedures.
- Implemented process improvements to enhance customer satisfaction and service reliability.
- Coordinated vehicle maintenance schedules to ensure fleet readiness and compliance.
- Managed inventory tracking systems for accurate load planning and delivery documentation.
- Led safety meetings focusing on risk management and accident prevention initiatives.
Truck Driver, Driver Trainer, Forklift Trainer
Aarons Logistics
Laverne, TN
07.2009 - 02.2016
- Operated and maintained commercial vehicles, adhering to safety regulations and company policies.
- Trained new drivers on operational procedures and safety protocols, fostering a culture of compliance and efficiency.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Conducted pre-trip inspections, ensuring vehicle readiness and compliance with safety standards.
- Managed paperwork for shipments, including log entries and delivery confirmations, enhancing documentation accuracy.
Sales/Delivery Driver Trainer
Mid-South Distributing
Tullahoma, TN
06.2006 - 06.2009
- Trained new delivery drivers on safety protocols and operational procedures.
- Developed training materials to enhance driver performance and compliance standards.
- Conducted ride-along evaluations to assess driver skills and provide constructive feedback.
- Implemented best practices for route optimization, reducing delivery times and increasing efficiency.
Education
High School Diploma -
Orange Park High School
Orange ParkSkills
- Customer service
- Data entry
- Decision-making
- Active listening
- Dispatch software
- Dispatching procedures
- Problem-solving
- Time management
- Attention to detail
- Dispatch coordination
- Customer relations
- Route planning
Timeline
Dispatcher Supervison
R+L Carriers
03.2026 - Current
Operations Management/Route Supervisor
R+L Carriers
05.2023 - 03.2026
Operations Supervisor/ Driver Support Specalist
Cardinal Logistics Management Corporation
05.2020 - 05.2023
Senior/Lead Driver/Safety Supervisor/Driver Trainer
Aarons Logistics
02.2014 - 05.2020
Truck Driver, Driver Trainer, Forklift Trainer
Aarons Logistics
07.2009 - 02.2016
Sales/Delivery Driver Trainer
Mid-South Distributing
06.2006 - 06.2009
High School Diploma -
Orange Park High School