Jon-Paul Valencia
Shrewsbury,NJ
Summary
Having spent all my life being apart of a team and later on within the realm of professional football, I work well enhancing others to better themselves. Living in Europe four years I developed significant life perspective and a discipline to my health and wellness. Proven skilled in guest relations from previous work experience, I excel achieving results through active engagement and personalized service. A willing leader not only in my own life but to those I come across.
Overview
5
5
years of professional experience
Work History
Professional Soccer Player
Oulun Työväen Palloilijat
Oulu, Finland
07.2024 - Current
- Self-motivated, a strong sense of personal responsibility with the allotted free time of a professional athlete
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance for not only teammates but the behind the scenes staff of a football club
Retail Sales Associate
Soccer Post
09.2019 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Guest Advocate
Target
05.2021 - 09.2021
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Education
Bachelor of Arts - Sports Management
Richmond American University London
Leeds, England06.2024
Skills
- Exceptional communication
- Strong empathy
- Stress Tolerance
- Guest Relations
Languages
Spanish
Native or Bilingual
Timeline
Professional Soccer Player
Oulun Työväen Palloilijat
07.2024 - Current
Guest Advocate
Target
05.2021 - 09.2021
Retail Sales Associate
Soccer Post
09.2019 - 03.2020
Bachelor of Arts - Sports Management
Richmond American University London
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