Jon Richardson
Yucca Valley,CA
Summary
Self-motivated
Professional
Dedicated
Hard worker
Willing to learn
Overview
20
20
years of professional experience
Work History
Owner
Independence Guns & Ammo
07.2018 - Current
- Managed day-to-day business operations.
- Made sure to follow all CA DOJ and ATF regulations
- Maintained a professional Firearm store
- Consulted with customers to assess needs and propose optimal solutions..
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Evaluated suppliers to maintain cost controls and improve operations.
1st Assistant Manager
Big 5 Sporting Goods
02.2008 - 02.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Shift Leader
Starbucks
04.2004 - 03.2007
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Frequently inspected production area to verify proper equipment operation.
Education
High School Diploma -
Valley Christian School
Yucca Valley, CA06.2004
Skills
Merchandising expertise
Customer service
Loss prevention
Product promotions
Timeline
Owner
Independence Guns & Ammo
07.2018 - Current
1st Assistant Manager
Big 5 Sporting Goods
02.2008 - 02.2018
Shift Leader
Starbucks
04.2004 - 03.2007
High School Diploma -
Valley Christian School