Jessica Faggioli
Summary
Dedicated sales and marketing professional with a strong work ethic and commitment to service excellence. Proven track record in developing and executing marketing campaigns that enhance customer engagement and drive brand visibility across multiple platforms.
Overview
6
6
years of professional experience
Work History
SALES/MARKETING
Summit Retail Solutions
Fort Myers
11.2025 - Current
- Developed promotional materials to enhance brand visibility and drive customer engagement.
- Assisted in executing marketing campaigns across state.
- Collaborated with the team to create targeted outreach plans for potential clients.
Sales / Marketing
Heads Up Roofing
Fort Myers
12.2024 - 09.2025
- Managed digital marketing campaigns across social media platforms to enhance brand visibility.
- Developed and implemented comprehensive marketing strategies for roofing services.
- Conducted market research to identify trends and customer preferences in the roofing and complementary industry.
- Collaborated with sales team to align marketing efforts with business objectives and client needs.
- Worked with sales team in pursuing sales opportunities in roofing , windows , doors, guttering and pavers
- Facilitated application process for job permits related to all jobs awarded to company.
Sales/Service Appointment Coordinator
FHIA
Fort Myers
07.2022 - 07.2024
- Coordinated service appointments for clients, optimizing scheduling across diverse product offerings.
- Set up and maintain customer service appointments, ensuring all necessary information is included.
- Set up and maintained customer service appointments, ensuring all necessary information is included.
- Provided excellent customer service by responding promptly to inquiries and resolving any issues or complaints.
- Engaged customers by providing product information and answering inquiries.
- Cultivated relationships with clients to strengthen loyalty and improve retention.
LOAN OFFICER ASSISTANT
Maxwell Mortgage Team
Naples
05.2020 - 07.2022
- Developed and executed marketing campaigns to increase brand awareness and customer engagement.
- Conducted market research to identify trends and consumer preferences.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained product knowledge, educating customers on features and benefits of various devices and plans.
- Used consultative selling skills to identify opportunities, overcome objections, build long term relationships for a loyal customer base.
- Exceeded all sales quotas and all company expectations in sales.
Education
High School Diploma -
Westport High School
Westport, MA05-1993
Cosmetology -
Lorretta's School of Cosmetology
Providence, RISkills
- Digital marketing
- Sales presentations
- Client outreach
- Customer targeting
- Social media engagement
- Customer engagement
- Relationship management
- Service excellence
- Effective communication
- Problem solving
- Time management
- Adaptability
- Team guidance
- Strong Work Ethic
Timeline
SALES/MARKETING
Summit Retail Solutions
11.2025 - Current
Sales / Marketing
Heads Up Roofing
12.2024 - 09.2025
Sales/Service Appointment Coordinator
FHIA
07.2022 - 07.2024
LOAN OFFICER ASSISTANT
Maxwell Mortgage Team
05.2020 - 07.2022
High School Diploma -
Westport High School
Cosmetology -
Lorretta's School of Cosmetology