JON RODRIGUEZ
CINCINNATI,OH
Summary
Performance-driven and results-oriented professional with over twenty years of Sales, Marketing, Finance and Management experience. Exceeds company and client expectations through the development and execution of strategic planning. Enthusiastic and dedicated to providing exceptional service while establishing a "team dynamic" atmosphere. Recognized for leadership while utilizing creative problem-solving, critical thinking and communication skills to build relationships with clients and colleagues.
Overview
21
21
years of professional experience
Work History
Freight Conductor
Norfolk Southern
08.2022 - 11.2024
- Performed Daily Job Briefings with Train Crew after reviewing Instructions from Bulletins, Orders, Yard Masters and Dispatchers
- Ensured compliance is up-to-date with all safety rules, regulations and procedures
- Negotiated and directed train and rail cars movement.
- Inspected and Identified potential risks with Equipment and Consist during daily operations and inspections, taking proactive measures to mitigate hazards and maintaining safety standards.
- Performed air brake and electrical connections, (un)coupling of cars, operated and inspected switches and supervised the (un)loading of cars.
- Developed strong working relationships with team members, fostering a supportive work environment that contributed to increased morale and productivity.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain positive relationships with industries.
Area Operations/Sales Manager
Suburban Propane
10.2020 - 07.2021
- Planned, analyzed, executed all financial and operational aspects of a multi-location Customer Service Center: purchasing, storage, sales, marketing and customer account operations
- Created, implemented strategies to increase customer base and sales growth
- Implemented strategies by directing fuel distribution, service, customer acquisition and retention functions thru a high performance results driven team
- Acquired Class B CDL License including Tanker, Hazmat, Airbrake Endorsements
- Regularly performed outside sales, operations, service and distribution functions to meet Customer Expectations and Goals
Owner/Manager/Subcontractor/Insurance Sales
MRL Group, LLC.
01.2017 - 12.2020
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Supervised and performed interior/exterior home improvement and restoration projects
- Subcontractor for myself and crew to restoration companies for insurance claims
- Work Focus: Demolition, Drywall, Fire Restoration and Minor Home Improvements
- Licensed life insurance sales specializing in final expense for Seniors
Regional CO2 Gas Sales Specialist
Airgas National Carbonation
09.2012 - 02.2019
- Developed and managed sales operation for newly created territory in Ohio, Indiana and Michigan- also managed sales in KY, WV, PA and VA
- Ranked Top 5 Regional Sales Specialists 5 out of 6 years
- Created, executed multi-faceted prospecting plans thru cold calling, emailing, leveraging networks, B2B referrals and hosting sales blitzes
- Strong track record for recruiting, developing & retaining high performing corporate accounts through impeccable service and product knowledge
- Managed all sales activities with appropriate resources, personnel including Operations Department
- Created and developed proposals, pricing agreements and presentations for individual accounts and trade shows
Regional Marketing/Office Manager/Owner
Liberty Tax Service
01.2010 - 09.2012
- Managed daily operations thru efficiency, excellent service and compliance of company policies
- Recruited, trained, developed staff; supporting all corporate growth and productivity objectives
- Developed, test marketed franchise area with feasibility studies, consumer data and marketing trends to identify profitable location
- Implemented "guerrilla" marketing strategies, managed budgets, volume forecasts, financial statements and client relationships
- Met or exceeded all assigned goals: exceeded NAF, finished in Top 50 (30/805) First Year Franchises, exceeded assigned goal of 339 Tax Returns/Actual 521 Tax Returns
Department Head - Life Café/Bistro
Lifetime Fitness Inc
05.2008 - 10.2009
- Responsible for performance, coordination and supervision of staff
- Increased Life Café/Bistro sales over 20% in 2008-'09, exceeded budgetary goals over 25% for 2008-'09
- Exceeded annual Life Café/Bistro revenue goals of $350,000
- Hired, trained, coached over 40 employees; focusing on customer service, facility programs & enhancing members' experience
Owner/Operator
Rod's Sports Grill & Lanes, LLC
05.2004 - 01.2008
- Created, established, managed business operations for 13-employee company doing over $500,000 in annual revenue
- Responsible for customer relations, promotions to customer base by providing superior Food, Spirits and Entertainment
- Assessed financial reports regularly to implement positive changes in operations and increased profits
- Responsible for weekly inventory of food, spirits and maintenance
- Hired, trained all employees: Cooks, Bartenders, Servers & Mechanics
Education
Political Science
Wright State University
Dayton, OHPolitical Science
Columbus State College
Columbus, OHJournalism / Public Relations
Ohio State University
Columbus, OHHigh School Diploma -
St. Ignatius High School
Cleveland, OHSkills
- Disciplined perspective for implementing strategies that achieve successful results
- Adept people skills internal and external to organization
- Strong written and verbal communication skills
- Strong possession of emotional intelligence
- Innate Character, Integrity and Humility
- Class B CDL License
- Tanker, Hazmat, Airbrake Endorsement
Timeline
Freight Conductor
Norfolk Southern
08.2022 - 11.2024
Area Operations/Sales Manager
Suburban Propane
10.2020 - 07.2021
Owner/Manager/Subcontractor/Insurance Sales
MRL Group, LLC.
01.2017 - 12.2020
Regional CO2 Gas Sales Specialist
Airgas National Carbonation
09.2012 - 02.2019
Regional Marketing/Office Manager/Owner
Liberty Tax Service
01.2010 - 09.2012
Department Head - Life Café/Bistro
Lifetime Fitness Inc
05.2008 - 10.2009
Owner/Operator
Rod's Sports Grill & Lanes, LLC
05.2004 - 01.2008
Political Science
Wright State University
Political Science
Columbus State College
Journalism / Public Relations
Ohio State University
High School Diploma -
St. Ignatius High School
Similar Profiles
William WrenWilliam Wren
Terminal Supervisor at Norfolk SouthernTerminal Supervisor at Norfolk Southern
Antron RobinsonAntron Robinson
Freight Conductor at Norfolk SouthernFreight Conductor at Norfolk Southern
Brice BogarBrice Bogar
Conductor at Norfolk SouthernConductor at Norfolk Southern