Jon Terral
Fayetteville,AR
Summary
- Proficient in Microsoft 365 applications (Excel, Access, PowerPoint, and Word) for documentation and effective communication.
- Expertise in computer troubleshooting: disassembly, upgrades, BIOS configuration, and installation of multiple operating systems including Linux, Ubuntu, Fedora, and Windows.
- Hands-on experience with server management: simulated employee account setup with role-based access control, creating secure file access protocols, and managing system passwords.
- Knowledge in network configuration and management: designed IP address setups, established small networks, and ensured smooth connectivity and access for users.
- Skilled in network diagram creation and packet tracing: simulated router configurations, diagnosed network issues, and employed command-line troubleshooting techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Aquatic Specialist
Petco
09.2022 - Current
- Maintaining fish tanks, assisting people with knowledge to setup a new fish tank; which fish would go well with what fish, as well as running the cash register, answering phone calls, receiving shipments and packing online orders
- Memorization and adaptation is needed for remembering animals and adapting to what they need and passing that information on to customers
- Data entry is another skill; Receiving and adjusting inventory, completing checklists, and making sure sku numbers match up with various animals
Sales Representative
TJ MAXX
12.2020 - 12.2021
- Processed transactions on the cash register
- Sold customers on obtaining a credit card for future savings
- Collected data and information about various customers to put into the system
- Maintained stock and inventory
- Clean up the store, as needed
- Stocking when not assisting customers
- Assisted with the truck unloading
Dock Employee
Potter's House
09.2019 - 10.2020
- Received/sorted donations to be processed at the warehouse and unloaded
- Assisted customers with various items and answering questions
- Quick decision making was needed for placing items in the correct location
- Customer service training
- Pallet jack operator training
- Priced items accordingly to a data sheet on hand
Education
Information Systems -
Northwest Arkansas Community College
Bentonville, ARInformation Systems certification -
Northwest Technical Institute
Springdale, AR06-2023
Skills
- Customer service
- Data entry
- Sales
- Microsoft 365
- Aquatic animal care
- Problem-solving
- Multitasking
Certification
- CPR certified
- Skydiving license
Timeline
Aquatic Specialist
Petco
09.2022 - Current
Sales Representative
TJ MAXX
12.2020 - 12.2021
Dock Employee
Potter's House
09.2019 - 10.2020
Information Systems -
Northwest Arkansas Community College
Information Systems certification -
Northwest Technical Institute
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