Dynamic professional with extensive experience in golf management and customer service. Proven track record in leading diverse teams and executing high-profile events, ensuring exceptional member experiences and operational efficiency. Transitioned to logistics after obtaining CDL, bringing strong organizational and logistical skills to new career.
Overview
35
35
years of professional experience
Work History
CDL Licensed Route Driver
McLane Distribution
07.2024 - Current
Maintained safe driving record while adhering to company policies.
Executed routes with 10-16 stops, managing transportation of 50-500 boxes efficiently.
Delivered pallets promptly to align with operational timelines and business needs.
Ensured customer satisfaction and product availability by delivering products to various stores.
HEAD GOLF PROFESSIONAL
Owatonna Country Club
Owatonna, USA
01.2022 - 06.2024
Managed 20+ employees to deliver exceptional service to over 700 members, enhancing member satisfaction and engagement.
Administer 40+ golf events as well as Men's & Ladies weekly programs.
Instructed and coordinated Junior program for 100+ participants, emphasizing game improvement, golf rules, and proper course etiquette.
Manage the Golf Shop merchandise concession with annual sales of $600k, as well as 300+ special orders, invoice processing, merchandise display, and keep up with trends and technology of products.
Provided private and group instruction to enhance student skills in golf. with 150+ students annually.
Utilized strong interpersonal skills to support members and foster a collaborative team environment, contributing to successful achievement of club goals.
Clubhouse Manager
Interlaken Golf Club
Fairmont, USA
01.2019 - 01.2022
Managed Clubhouse operations to enhance member experience
Oversaw F&B department, achieving $150k in sales through effective menu planning and event execution
Created menu, trained staff for quality prep, set up social functions for up to 150 ppl using budgets to create menu and bar service as well as day to day F&B service and staffing.
Owned Golf Shop merchandise with sales of $60K.
Updated Club's software and marketing tools, leveraging previous software experience to improve operational efficiency
Fairmont MN
General Manager
Faribault Golf & Country Club
Faribault, USA
01.2002 - 01.2018
Coordinated active golf program featuring multiple tournaments, including 2-day member/guest event, Pro/Ams, community fundraisers, and Men's, Ladies, and Junior Leagues to engage club members.
Managed operations as GM from 2004 to 2011 and led a staff of over 50 employees during peak season.
Developed and executed marketing strategies for social functions hosting up to 300 attendees, enhancing community involvement and club visibility.
Researched and implemented club management software for accounting, POS, electronic tee sheet, and website to streamline operations and improve member services.
Owned Golf Shop merchandise with $100k in annual sales.
Faribault, MN
ASSISTANT GOLF PROFESSIONAL
The Minikahda Club
Minneapolis, USA
01.1996 - 01.2001
Minneapolis MN
Assisted in organizing and executing golf tournaments and events.
Provided excellent customer service to members and guests at the club.
Maintained golf carts, ensuring they were clean and ready for use.
ASSISTANT GOLF PROFESSIONAL
Rochester Golf & Country Club
Rochester, USA
01.1992 - 01.1995
Rochester MN
Assisted in organizing member tournaments and events at premier golf club.
Delivered exceptional customer service to enhance member and guest experiences.
Managed golf cart fleet maintenance and coordination for smooth operations.
ASSISTANT GOLF PROFESSIONAL
Manitou Ridge Golf Club
White Bear Lake, USA
01.1991
White Bear Lake MN
Assisted in daily golf operations and member services.
Coordinated and scheduled tee times for members and guests.
Maintained golf carts and equipment to ensure readiness.