JON WARNOCK
London,OH
Summary
Successful Cafe Manager leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cafe Manager
Speedway
Octa, Ohio
07.2021 - Current
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting and supply ordering.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Secured daily cash by verifying totals and making nightly deposits.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Kept cafe in full compliance with health code standards and achieved consistent scores above [Number].
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Forecasted demand and scheduled employees effectively to handle coverage needs.
Cashier
Speedway
London, OH
07.2020 - 07.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
High School Diploma -
London High School
London, OH05.1992
Skills
- Program Optimization
- Problem Anticipation and Resolution
- Financial Statement Review
- Assignment Delegation
- Staff Scheduling
- Supplier Monitoring
- Decision Making
- Originality and Creativity
Certification
servsafe and ohio dept certified since february 2022 and will be certified till 2027
Timeline
Cafe Manager
Speedway
07.2021 - Current
Cashier
Speedway
07.2020 - 07.2021
High School Diploma -
London High School