Jon Zellers

• Independent Sales Representative for

Escalade Sports

Cue and Case

American Heritage

Valley Dynamo

Connelly Billiards

Champion Shuffleboard

Toltec Lighting

• Pool Tables, Shuffleboards, Bars, Bar Stools, Foosball, Air Hockey, Billiard Accessories and Pool Table Lighting
• 17 State Territory on East Coast
• SKILLS: Business-to-Business (B2B) - Manage Accounts- Customer Relationship Management (CRM) - NEW Business Development
• Consulted with customers to assess needs and propose optimal solutions.
• Oversaw end-to-end business processes to maintain proficiency and profitability.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Employed prompt decision-making and in-depth research to resolve issues.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

• Managed customer accounts to secure customer satisfaction and repeat business.
• Retained excellent client satisfaction ratings through outstanding service
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Used customer insights to develop innovative sales strategies to increase sales.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Generated new leads through networking and attending industry events.
• Negotiated contracts with clients and developed relationships with key personnel.
• Developed and delivered engaging sales presentations to convey product benefits.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed strong rapport with customers and created positive impression of business.
• Recommended complementary purchases to customers, increasing revenue.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Established and cultivated solid business relationships with new and existing customers.
• Implemented systems and procedures to increase sales.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Created monthly sales reports
• Created and reviewed purchase orders