Kathie Miller
Corbin,KY
Summary
Motivated business professional bringing 27 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
28
28
years of professional experience
Work History
Business Owner/Operator
Miller Automotive, Inc.
1003 E Street, Modesto, CA 95354
01.1995 - 12.2022
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Monitored staff performance, providing final-say assessment over inquiries.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Conducted audit inspections and independent checks to verify parts and materials.
- Oversaw business budget planning and administration, accounting functions, purchasing, and weekly payroll to handle financial needs.
Education
Medical Assisting
Galen College of Medical And Dental Assistants
Modesto, CA04.1981
Skills
Perform all aspects of daily business operations in a successful Retail Automotive Service, including overseeing employees, record keeping, customer service, office management, service writer, maintaining all compliances required, sales, keeping up with new technology available to run operations
- Executive Leadership
- Cleanliness Standards
- Operations Management
- Personnel Management
- Sales Growth
- Manage Programs
- Customer Needs Assessments
- Employee Motivation and Performance
- Adaptable and Flexible
- Business-to-Business Sales
- Improve Policies
Timeline
Business Owner/Operator
Miller Automotive, Inc.
01.1995 - 12.2022
Medical Assisting
Galen College of Medical And Dental Assistants