Jona Dominguez
Antioch,CA
Summary
Dynamic Recovery Advocate with a proven track record at Phoenix Recovery Marin LLC, enhancing client outcomes through effective relapse prevention and motivational interviewing. Excelled in building trust and fostering strong client relationships, significantly reducing relapse rates. Skilled in both substance abuse counseling and multicultural competence, bring a comprehensive approach to behavioral health.
Overview
10
10
years of professional experience
Work History
Recovery Advocate
Phoenix Recovery Marin LLC
01.2019 - Current
- Educate clients on coping strategies and resources, empowering them to take control of their recovery journey.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans, resulting in improved client outcomes.
- Streamline case management processes by maintaining up-to-date records, improving efficiency within the team.
- Lead group therapy sessions, fostering a supportive community atmosphere for shared growth and healing.
- Reduce relapse rates by conducting regular follow-up meetings and maintaining open communication with clients and their families.
- Develop strong rapport with clients, establishing trust and promoting open communication throughout treatment.
Owner Sober Living
Self-employed
01.2019 - Current
- Manage day-to-day business operations.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently by team members.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Trained and developed team members to build human capital.
- Interact well with customers to build connections and nurture relationships.
Sober Companion
Shine A Light
04.2014 - 12.2018
- Upheld client confidentiality and privacy by respecting their personal boundaries and adhering to established professional guidelines.
- Recognized changes in client behavior or health, promptly reporting concerns to appropriate healthcare providers for assessment and intervention.
- Encouraged independence through skill-building exercises tailored to each client''s unique abilities and limitations.
- Promoted a sense of belonging for clients by engaging them in meaningful conversations about their lives, hobbies, or experiences.
- Provided transportation and appointments management.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored progress and documented patient health status changes to keep care team updated.
- Established trusting relationships with clients through attentive listening skills and genuine empathy towards their personal struggles.
- Provided emotional support during difficult times, acting as a consistent and reliable source of companionship for clients.
- Collaborated with healthcare professionals to ensure optimal client care plans were implemented effectively.
Education
Bachelor of Arts - Psychology
Brandman University
Irvine, CA05.2012
Skills
- Behavioral Health Knowledge
- Relapse Prevention
- Motivational Interviewing
- Multicultural Competence
- Client Relationship Building
- Substance Abuse Counseling
- Boundary Setting
- Self-Care Practices
Timeline
Recovery Advocate
Phoenix Recovery Marin LLC
01.2019 - Current
Owner Sober Living
Self-employed
01.2019 - Current
Sober Companion
Shine A Light
04.2014 - 12.2018
Bachelor of Arts - Psychology
Brandman University
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