Jona Wemmitt
Summary
Personable professional offering demonstrated success in cultivating team-oriented environments. Focused on efficiently delivering quality service. Desire to bring a hardworking nature, and a positive and friendly attitude to new positions with increased responsibility.
Overview
4
4
years of professional experience
Work History
Shop Manager
Good Vibz Tattoo And Piercing
01.2024 - 06.2024
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
Sales Associate
TJX Companies, TJmaxx
04.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front of House Associate
Southern Scoops
05.2020 - 08.2020
- Answered telephone to take orders.
- Remembered, recited and promoted variety of menu items.
- Offered guests choice of seating and escorted to appropriate table.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
Education
Bachelor of Arts - Art And Visual Culture
Appalachian State University
Boone, NC12.2023
Skills
Customer Service
Employee Management
Health and safety
Store operations
POS Systems
Social Media Marketing
Timeline
Shop Manager
Good Vibz Tattoo And Piercing
01.2024 - 06.2024
Sales Associate
TJX Companies, TJmaxx
04.2022 - 12.2022
Front of House Associate
Southern Scoops
05.2020 - 08.2020
Bachelor of Arts - Art And Visual Culture
Appalachian State University
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