Jonae Boileau
Redmond,WA
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking employee enthusiastic about learning and understanding my job inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Server/Cocktail Waitress
Beach House Bar And Grill
01.2021 - Current
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Helped management plan and serve bar menu exceeding customer expectations.
- Displayed enthusiasm and promoted excellent service to customers.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Addiction Recovery Technician
Lakeside Milam Recovery Centers
09.2022 - 06.2023
- Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
- Developed patient care plans and documented progress toward goals.
- Collaborated with case managers to determine effective treatment plans for patients in recovery.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Maintained patient records, documenting changes in patient condition.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Facilitated intake with the patients and their families
Beverage Cart Server
The Golf Club At Newcastle - China Creek
07.2020 - 10.2020
- I worked both at the turn and on the beverage cart for the 2020 summer season.
- Always showed up to all my shifts excited and with a positive attitude and really enjoyed serving the guests!
- Monitored food and beverage supplies, assisting with restocking when needed.
- Established rapport with customers by providing friendly and attentive service.
Server/Cocktail Waitress
Beach Cafe At Carillon Point
05.2016 - 03.2020
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Human Resources Intern
Woodmark Hotel & Still Spa
04.2019 - 09.2019
- Worked with HR team to coordinate company events.
- Developed strong written and verbal communication skills.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Helped plan and implement the summer staff meeting to provide employees with skills and knowledge for our summer events.
- Learned how to identify and address employee relations issues.
Education
Bachelor of Arts - Society, Ethics And Human Behavior
University of Washington
Seattle, WA12.2022
Skills
- Complex Problem-Solving
- Consulting with Customers
- Product and Service Knowledge
- Sales Expertise
- Self Motivated
- Ability to work autonomously and with a team
- Strong Organizational skills
- Ability to cultivate and build relationships
Timeline
Addiction Recovery Technician
Lakeside Milam Recovery Centers
09.2022 - 06.2023
Server/Cocktail Waitress
Beach House Bar And Grill
01.2021 - Current
Beverage Cart Server
The Golf Club At Newcastle - China Creek
07.2020 - 10.2020
Human Resources Intern
Woodmark Hotel & Still Spa
04.2019 - 09.2019
Server/Cocktail Waitress
Beach Cafe At Carillon Point
05.2016 - 03.2020
Bachelor of Arts - Society, Ethics And Human Behavior
University of Washington
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