Jonah Baize
Battle Creek,MI
Summary
Results-driven Pizza Manager with a strong focus on customer service, waste reduction, and food preparation. Committed to enhancing operational efficiency and satisfaction through effective complaint resolution and adherence to health and safety regulations.
Dynamic professional with a proven track record in food service management. Skilled in optimizing processes and ensuring compliance with health regulations, leading to improved customer satisfaction and reduced waste.
Overview
7
7
years of professional experience
Work History
Pizza Manager
Jeremy Schaffer
09.2022 - Current
- Oversaw daily operations to ensure efficient pizza production and service quality.
- Trained and mentored staff on food safety protocols and customer service standards.
- Implemented inventory management strategies to minimize waste and optimize supply levels.
- Monitored performance metrics to identify areas for process improvement and cost reduction.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
Food Runner
Alex R
02.2019 - 12.2022
- Delivered food promptly to tables, ensuring exceptional customer service and satisfaction.
- Collaborated with kitchen staff to streamline food preparation processes and enhance efficiency.
- Assisted in maintaining cleanliness and organization of dining area, adhering to health standards.
- Communicated effectively with servers to coordinate timely delivery of orders during peak hours.
Education
High School Diploma -
Home Schooled
Battle Creek, MI06-2023
Skills
- Waste reduction
- Health and safety regulations
- Brand awareness
- Customer service
- Food preparation
- Food presentation
Accomplishments
Previously took some extra schooling at the Regional Manufacturing Technology Center ( RMTC). In which I went through the Electrical Program and completed about 30 modules.
Timeline
Pizza Manager
Jeremy Schaffer
09.2022 - Current
Food Runner
Alex R
02.2019 - 12.2022
High School Diploma -
Home Schooled