Jonah Caldwell
Woodbridge ,NJ
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Self Checkout Host
BJ's Wholesale
01.2016 - 08.2017
- Engaged with customers and offered assistance upon entry into store.
- Assisted customers with self-checkout machine operations.
- Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
- Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
Assistant Manager
Footlocker.com Inc.
01.2017 - 03.2021
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Store Manager
Halloween City
08.2022 - 11.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Assistant Store Manager
Starbucks
07.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Created and maintained safe and secure work environments for employees.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
High School Diploma -
Admiral William F. Halsey Jr. Health & Public Safety Academy
Elizabeth, NJ06.2019
Associate of Applied Science - Business Administration
Middlesex County College
Edison, NJ04.2024
Skills
- Problem-Solving
Timeline
Assistant Store Manager
Halloween City
08.2022 - 11.2022
Assistant Store Manager
Starbucks
07.2022 - Current
Assistant Manager
Footlocker.com Inc.
01.2017 - 03.2021
Self Checkout Host
BJ's Wholesale
01.2016 - 08.2017
High School Diploma -
Admiral William F. Halsey Jr. Health & Public Safety Academy
Associate of Applied Science - Business Administration
Middlesex County College