Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rose Germinal

West Palm Beach

Summary

Dynamic customer service professional with experience at Walmart as a Self Checkout Host, adept at resolving escalated issues and enhancing customer satisfaction. Skilled in cash handling and POS systems, I bring patience and critical thinking to foster a secure and efficient shopping environment, contributing to increased self-checkout adoption rates.

Overview

2
2
years of professional experience

Work History

Self Checkout Host

Walmart
08.2023 - 12.2024
  • Engaged with customers and offered assistance upon entry into store.
  • Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
  • Assisted customers with self-checkout machine operations.
  • Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
  • Educated shoppers on using the self-checkout system, facilitating quicker transactions and increased adoption rates among customers.

Team Member

Launch
10.2022 - 06.2023

Education

Teacher

Palm Beach State College
Lake Worth, FL

Skills

  • Patience and empathy
  • Reliability and punctuality
  • Cash handling expertise
  • POS system
  • Sales promotion
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Customer assistance
  • Cleaning and sanitizing
  • Multitasking
  • Adaptable and flexible
  • Reliability
  • Critical thinking

Timeline

Self Checkout Host

Walmart
08.2023 - 12.2024

Team Member

Launch
10.2022 - 06.2023

Teacher

Palm Beach State College

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Rose Germinal