Jonah Goldman
Laramie,WY
Summary
Retail professional prepared for the dynamic environment of a pro shop. Known for providing top-tier customer service and efficiently managing product displays and inventory. Focused on teamwork and delivering results, ensuring smooth operations and customer satisfaction. Capable of adapting to changing demands and maintaining a positive work atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pro Shop Attendant
Jacoby Golf Course
Laramie, WY
04.2025 - 11.2025
- Assisted with daily operations, ensuring a welcoming atmosphere for all patrons.
- Handled inventory management, maintaining stock levels of golf equipment and accessories.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with fellow staff members to foster a positive work atmosphere and improve overall team performance.
- Conducted routine maintenance tasks on golf carts, maintaining optimal functionality for guest use.
Associate
Walmart
Laramie, WY
07.2023 - 04.2025
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
- Trained new associates on store operations, policies, and procedures.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Sales Associate
Daniel's Jewelry
Rock Springs , WY
04.2020 - 05.2023
- Completed paperwork accurately for all transactions according to company policies.
- Processed sales transactions using cash registers or point-of-sale systems.
- Upsold additional services or products to increase revenue opportunities.
- Advised customers on the selection of products based on their needs and preferences.
- Resolved customer complaints in a professional manner.
- Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
- Demonstrated product knowledge to answer customer questions and inquiries.
Education
High School Diploma -
Rock Springs High School
Rock Springs, WY05-2020
Accouting
University of Wyoming
Laramie, WYSkills
- Customer service
- Effective Complaint Resolution
- Strong Interpersonal Skills
- Effective Time Management
- Attention to detail
- Multitasking and organization
- Software Competency
- Timely and Dependable
- Customer relationship building
- Team player mentality
Accomplishments
- Recognized as employee of the month at Walmart
- Regularly achieved and exceeded sales expectations at Daniel's Jewelry
Affiliations
- I have recently taking a strong liking to Golf
- In the winter I am a regularly snowboarder
- I enjoy spending time with friends and family
- Friendly competition
- Passion for cooking
- Casual reading
Certification
- Previous EMT certification in Wyoming
References
References available upon request.
Timeline
Pro Shop Attendant
Jacoby Golf Course
04.2025 - 11.2025
Associate
Walmart
07.2023 - 04.2025
Sales Associate
Daniel's Jewelry
04.2020 - 05.2023
Accouting
University of Wyoming
High School Diploma -
Rock Springs High School