Jonah Mattingly
Lexington,Kentucky
Summary
Committed and hardworking student with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and working on a team. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Cashier
Crossroads IGA
2022.05 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Driver
Rcs Transportation
2023.04 - 2023.08
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Lifeguard
Kentuckiana Pool Management
2019.05 - 2019.08
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Education
Bachelors - Finance
University of Kentucky
Lexington, KY05.2025
High School Diploma -
Christian Academy of Louisville
Louisville, KY05.2021
Skills
- Time Management Skills
- Telephone Management
- Customer Complaint Resolution
- Full Safety Compliance
- Group and Individual Instruction
- Public Safety
- Customer Rapport
- Customer Service
Timeline
Driver
Rcs Transportation
2023.04 - 2023.08
Cashier
Crossroads IGA
2022.05 - Current
Lifeguard
Kentuckiana Pool Management
2019.05 - 2019.08
Bachelors - Finance
University of Kentucky
High School Diploma -
Christian Academy of Louisville