Jonah McDaniel
Chattanooga,TN
Summary
Results-driven retail professional with a proven track record at Essy's Rug Gallery, excelling in customer loyalty initiatives and sales enhancement. Expertise in visual merchandising and task prioritization has consistently fostered a positive shopping experience, leading to high customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Essy's Rug Gallery
Franklin, TN
05.2022 - Current
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Assisted customers with returns, exchanges and refunds.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted customers in locating products, providing detailed information and recommendations.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Computed purchases and received and processed cash or credit payment.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
Education
Bachelor of Science - Health And Exercise Science
University of Tennessee
Chattanooga05-2027
Skills
- Supportive Team Member
- Visual Merchandising
- Payment Processing
- Retail Merchandising Proficiency
- Customer Loyalty Promotion
- Logistics Coordination
- Effective Task Prioritization
Affiliations
- Weightlifting
- Gaming
- Rec Sports
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Sales Assistant
Essy's Rug Gallery
05.2022 - Current
Bachelor of Science - Health And Exercise Science
University of Tennessee
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