Jonah Phan
Happy Lemon
EVERETT
3
Languages
3
years of professional experience
Motivated and detail-oriented pre-dental student at the University of Washington with a strong commitment to patient care, communication, and lifelong learning. Experienced barista skilled in delivering exceptional customer service, working efficiently in fast-paced environments, and collaborating with diverse teams. Demonstrates strong interpersonal, time management, and problem-solving abilities while maintaining accuracy and professionalism under pressure. Eager to apply customer-focused experience, attention to detail, and a passion for healthcare in clinical and dental settings.
Work History
Barista
11 Months- Monitored inventory levels and assisted in restocking supplies to ensure operational efficiency.
- Pleasantly interacted with customers during hectic periods to promote fun, positive a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Barista
2 Years 3 Months- Assisted customers with menu selection, providing recommendations based on preferences.
- Operated point-of-sale system for order processing and cash handling efficiently.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
FOH Team Member
7 Months- Operated point-of-sale systems accurately, ensuring seamless transaction processing and cash handling.
- Delivered exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Monitored inventory levels, restocked supplies, and ensured availability of menu items during peak hours.
- Enhanced guest experiences through proactive communication and attentiveness to individual needs.
Education
Bachelor of Science - Public Health
- 3.65 GPA
- Dental Dental Sigma Member, Pre-Dental Club Member
- Dean's List Winter 2026
- Relevant Coursework: Physics & Chemistry
- Extracurricular Activities: Volunteer
High School Diploma
- Completed AP course in Physics, Seminar, World History, Environmental Science
- Running Start Student
- 3.9 GPA
- Ranked in Top 10% of class
- Extracurricular Activities: Volunteer, Wrestling, Tennis
- Key Club Member, NHS Member, Asian American Club Member
Skills
Time management
Customer engagement
Attention to detail
Team player
Problem-solving
Active listener
Workplace hygiene
Exceptional customer service
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Spanish
Elementary
Interests
Drawing
Graphic Design
Volunteering
Crafting
Team Sports
Hiking
Photography
Dancing
Timeline
Barista
Happy Lemon
09.2025 - CurrentRead More
Barista
Happy Lemon
05.2024 - CurrentRead More
FOH Team Member
Chick-fil-A
09.2023 - 04.2024Read More
University of Washington
Bachelor of Science from Public Health
Read More
Cascade Senior High School
High School Diploma
Read More