Jonah Repolesk
Toledo
Summary
Head chef with extensive experience in optimizing kitchen operations and enhancing service reliability. Proven skills in problem-solving and customer relationship management lead to improved workflow and increased customer satisfaction. Demonstrated ability to streamline processes and elevate dining experiences while maintaining a strong work ethic and adaptability. Committed to delivering exceptional customer service and eager to contribute to company growth in entry-level opportunities. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Head Chef
Blackrock bar & grill
Toledo
01.2021 - 02.2023
- Implemented food safety measures ensuring compliance and health protection for customers and staff.
- Elevated customer dining experience by introducing innovative menu options.
- Coordinated truck schedules to optimize delivery performance and enhance service reliability.
- Managed kitchen staff to uphold quality standards and streamline operational efficiency.
Cashier Team Lead
Taco Bell
Lambertville
01.2022 - 01.2023
- Supervised cashier team to ensure efficient service and accurate transactions.
- Trained new cashiers on customer service standards and point-of-sale systems.
- Assisted cashiers with resolving customer complaints and inquiries.
- Managed cash handling procedures to maintain financial accuracy and security.
- Processed refunds and exchanges according to company policy.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Identified discrepancies between actual sales figures and expected totals.
- Analyzed sales data reports to identify trends in customer buying habits.
Cashier Team Lead
Tim Hortons
Lambertville
01.2021 - 01.2022
- Led cashier team to deliver efficient service and ensure accurate transactions.
- Monitored stock levels and supplies to support effective inventory management.
- Resolved customer inquiries and complaints to enhance overall satisfaction.
- Maintained clean work environment by regularly sweeping floors and wiping down counters.
Maintenance Crew Member
Arbys
Lambertville
01.2020 - 01.2021
- Operated kitchen equipment following safety and health standards.
- Collaborated with team members to enhance daily operations.
- Conducted regular inspections of equipment for proper functioning.
- Trained new crew members on safety protocols and standards.
- Responded promptly to maintenance requests, ensuring minimal disruption for staff and management.
- Performed routine maintenance and repairs on buildings, grounds, and equipment to ensure safe and functional environments.
Butchery Assistant
Pioneer Packing
Bowling Green
01.2017 - 07.2017
- Maintained cleanliness and organization of workstations and tools to support safe food preparation.
- Adhered to food safety regulations and company policies consistently.
- Trimmed fat from cuts of beef, pork, poultry, or fish.
- Demonstrated knowledge of various types of meat cuts available in store.
- Cut large pieces of meat into smaller sizes to meet customer specifications and enhance service.
- Ensured compliance with health codes for storage temperature and sanitation to uphold food safety standards.
Education
High School Diploma -
Otsego High School
Tontogany, OH01-2017
High School Diploma -
Penta Career Center
Perrysburg, OH01-2017
Skills
- Food safety compliance
- Sanitation standards
- Menu innovation
- Culinary techniques
- Kitchen management
- Inventory management
- Inventory oversight
- Scheduling coordination
- Staff training
- Team leadership
- Training and development
- Customer relationship management
- Customer service
- Customer engagement
- Customer retention
- Problem solving
- Analytical thinking
- Conflict resolution
- Workflow optimization
- Process improvements
- Waste reduction
- Allergy awareness
- Time management
- Attention to detail
- Effective communication
- Team collaboration
- Collaborative environment
- Equipment inspection
- Equipment operation
- Appliance repair
- Scheduled maintenance
- Issue troubleshooting
- Point-of-sale systems
- Cash handling
- Money handling
- Snow clearing
- Online order picking
- Heavy lifting
- Punctual and reliable
- Adaptability and dependability
- Positive attitude
- Upselling strategies
- Cleaning procedures
- Problem-solving
- Problem-solving
- Money handling
- Upselling strategies
- Positive attitude
- Opening and closing procedures
Affiliations
Volunteer Animal Shelters
Timeline
Cashier Team Lead
Taco Bell
01.2022 - 01.2023
Head Chef
Blackrock bar & grill
01.2021 - 02.2023
Cashier Team Lead
Tim Hortons
01.2021 - 01.2022
Maintenance Crew Member
Arbys
01.2020 - 01.2021
Butchery Assistant
Pioneer Packing
01.2017 - 07.2017
High School Diploma -
Otsego High School
High School Diploma -
Penta Career Center