Open To Work
Jonah Robinette
Provo,UT
Work Preference
Summary
Compassionate phlebotomist focused on venipuncture, patient care, and HIPAA compliance. Proven ability to enhance patient experiences through effective communication and quality control measures.
Detail-oriented phlebotomist with expertise in specimen handling and quality assurance. Demonstrated success in training new staff and implementing effective procedures that improve patient comfort and operational efficiency.
Skilled phlebotomist with a strong track record in patient care and specimen processing. Known for fostering teamwork and enhancing workflow to reduce patient wait times and improve overall satisfaction.
Overview
5
5
years of professional experience
Work History
Phlebotomist
ARUP
Salt Lake City, UT
08.2022 - Current
- Collected blood samples using venipuncture and capillary techniques to ensure patient safety and comfort.
- Maintained accurate records of patient information and sample documentation for regulatory compliance.
- Implemented quality control measures to enhance accuracy in specimen handling and processing.
- Trained new staff on phlebotomy procedures, promoting adherence to safety protocols and best practices.
- Collaborated with healthcare teams to streamline workflow processes, improving overall efficiency in sample collection.
- Conducted equipment maintenance checks, ensuring functionality and readiness for daily operations.
- Provided exceptional patient care by addressing concerns and minimizing anxiety during sample collection procedures.
- Assisted in developing training materials that improved knowledge retention among new team members.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Conducted venipuncture and other CT procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Adapted to diverse patient needs by employing variety of blood collection techniques.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
- Reduced patient wait times by implementing effective appointment scheduling system.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Sales Associate, Skyes Enterprise
Skyes Enterprises
Wise, VA
10.2021 - 03.2022
- Assisted customers in locating products and provided knowledgeable recommendations.
- Processed transactions efficiently using point-of-sale systems to ensure seamless customer experiences.
- Maintained product displays and organized merchandise to enhance sales opportunities.
- Collaborated with team members to achieve daily sales targets and improve service quality.
- Resolved customer inquiries and issues promptly, fostering positive relationships and repeat business.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Clintwood Highschool
Clintwood, VASkills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Venipuncture expertise
- Patient support
- Data entry
- Specimen preparation
- Quality control
- Paperwork processing
- Recording data
- Medical records management
- Health education
- Quality assurance
- Medical testing
- Staff management
- Medical records maintenance
Languages
English
Native or Bilingual
Timeline
Phlebotomist
ARUP
08.2022 - Current
Sales Associate, Skyes Enterprise
Skyes Enterprises
10.2021 - 03.2022
High School Diploma -
Clintwood Highschool