Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic

Jonah Swensen

Sacramento

Summary

Detail-oriented, patient-centered medical assistant with three years of experience delivering comprehensive healthcare and administrative support. Demonstrates a strong commitment to patient-centered care, ensuring optimal patient experiences and satisfaction. Skilled in managing diverse patient needs, while contributing to team efficiency and organizational goals. Aims to leverage expertise in a dynamic healthcare environment, focused on excellence in patient care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant II

Sutter Medical Foundation
Sacramento
07.2024 - Current
  • Conducted patient interviews to gather medical history, vital signs, and information about current medical issues.
  • I answered phones, scheduled appointments, greeted patients, and restocked supplies.
  • Ordered specialty medications, maintained inventory logs, and pushed through prior authorizations and appeals.
  • Adopted a lead specialty medication role to meet with pharmaceutical representatives, nurse advocates, and insurance navigators to enroll patients in PAPs, financial grants, and Medicare support programs.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
  • Assisted in Botox injections as a limb positioner, assisted with EMG-guided injections, and kept the field of administration clean and organized.
  • Assisted in TPI's, ESI's, and other steroid injections in pain management.

Certified Medical Assistant

Santa Rosa Community Health Center
Santa Rosa
12.2022 - 05.2024
  • Company Overview: FQHC, Family Medicine, serves 500,000 Underrepresented patients in suburban Santa Rosa
  • Support the implementation of quality assurance and control programs to guarantee proper compliance with the OSHA, HIPAA, and CLIA regulations resulting in improved patient satisfaction, treatment, and reduced clinic costs
  • Maintain and enhance the organization's credibility by ensuring the cleanliness and sanitation of all facilities, equipment and exam rooms
  • Contribute as a pivotal member of the interdisciplinary healthcare team by providing ongoing assistance to 50+ Medical Doctors, Sutter Resident Physicians, and staff nurses to guarantee seamless office operations and optimal patient care
  • Oversee multiple related responsibilities with a high level of proficiency, consistency, and confidentiality such as taking the patient's vital signs and medical history, as well as performing injections, EKG's, and acquiring proper specimen collection
  • Assisted acute procedures in primary care and specialty clinic, maintaining a sterile field, proper specimen send out, and handling of sterilization of equipment

Registered Behavioral Technician

Center for Social Dynamics
Sonoma County
04.2022 - 08.2023
  • Managed a caseload of 12 children with ASD
  • Developed Interpersonal relationships with ASD clients and their parents/caregiver
  • Worked with prompting and fading to encourage positive behaviors and integrate them into everyday life
  • Used positive reinforcement techniques to increase measures of independence and social interaction by 25-75% all ASD clients

Education

Bachelor of Science - Biology (Biomedical Sciences)

Sacramento State University
Sacramento, California, USA
06-2026

CMA / CPT - Medical Assistant And Phlebotomy School

CAL Regional
Roseville
04-2025

High School Diploma -

Dixon High School
Dixon, CA
06-2021

Skills

  • Medical Terminology
  • Bilingual
  • Phlebotomy
  • POCT procedures
  • Patient-centered care
  • Specimens collection and processing
  • Leadership
  • Immunizations and Injectables
  • Child Development
  • Parkinson's Disease management
  • Chronic disease management
  • Conflict Resolution
  • Education
  • Sterile Processing
  • EPIC
  • CPR
  • Medical Billing
  • ABA Therapy
  • Behavior Intervention

Certification

  • Certified Medical Assistant, 05/2022, 07/2024, Present, American Medical Certification Association
  • Certified Phlebotomist, 05/2025, Present, American Medical Certification Association, California DPH
  • Basic Life Support, 06/2022, 07/2024, Present, American Heart Association (AHA)
  • Registered Behavioral Technician (RBT), 07/2022, 07/2023, BCBA

Languages

  • English, Full Professional Proficiency
  • Spanish, Full Professional Proficiency

Hobbies and Interests

  • Medicine
  • Radiology
  • Family Medicine
  • Biology
  • Hematology
  • Research

Timeline

Medical Assistant II

Sutter Medical Foundation
07.2024 - Current

Certified Medical Assistant

Santa Rosa Community Health Center
12.2022 - 05.2024

Registered Behavioral Technician

Center for Social Dynamics
04.2022 - 08.2023

Bachelor of Science - Biology (Biomedical Sciences)

Sacramento State University

CMA / CPT - Medical Assistant And Phlebotomy School

CAL Regional

High School Diploma -

Dixon High School

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