Kelly Moore
Newark,CA
Summary
Detail-oriented Medical Assistant II experienced in direct patient care and clinical documentation. Known for strong customer service skills and ability to educate patients effectively. Ready to enhance patient experiences through compassionate care and operational efficiency.
Overview
10
10
years of professional experience
Work History
Medical Assistant II
University Healthcare Alliance
Newark, CA
05.2016 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring optimal care delivery.
- Managed patient scheduling, optimizing appointment flow and reducing wait times.
- Conducted routine laboratory tests, maintaining accuracy in results and adherence to protocols.
- Educated patients on medication usage and treatment plans, enhancing understanding and compliance.
- Collaborated with interdisciplinary teams to streamline patient care processes and improve service quality.
- Trained new medical assistants on office policies, procedures, and best practices for efficiency.
- Implemented electronic health record systems, improving data management and accessibility for clinical staff.
- Monitored inventory levels of medical supplies, ensuring availability while minimizing waste.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Education
Associate of Science - Medical Assisting
Silicon Valley Medical School
Fremont05-2003
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Medical records management
- First aid
- Medical office administration
- Complex Problem-solving
- Simple dressings
- Prioritizing stat orders
- 2D scanning
- Specimen labeling
Timeline
Medical Assistant II
University Healthcare Alliance
05.2016 - Current
Associate of Science - Medical Assisting
Silicon Valley Medical School