Dora Madrill
Denver,Colorado
Summary
Dedicated Medical Assistant with extensive experience at Hospital Corporation of America, HCA. Proficient in electronic medical record management and compassionate patient support, I enhanced patient satisfaction through effective communication and efficient appointment coordination. My commitment to integrity and patient care has consistently improved clinic operations and patient experiences.
Overview
26
26
years of professional experience
Work History
Medical Assistant II
Hospital Corporation of America, HCA
08.2013 - Current
- Assisted in patient intake processes and recorded medical histories.
- Supported healthcare team by preparing examination rooms and sterilizing instruments.
- Scheduled patient appointments and managed electronic health records efficiently.
- Provided patient education on medication usage and preventive care practices.
- Assisted in clinical procedures, providing support to physicians and enhancing patient care quality.
- Coordinated patient scheduling, ensuring timely appointments and efficient clinic operations.
- Facilitated communication between patients and healthcare providers, improving overall patient satisfaction.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Medical Assistant Surgical Assistant
Banner North Colorado Medical Center in Greeley, CO
11.1999 - 12.2013
- Administered patient care, including vital signs monitoring and medication administration.
- Assisted physicians with examinations, ensuring efficient workflow during procedures.
- Managed patient records using electronic health record systems to maintain accuracy and confidentiality.
- Coordinated patient appointments and follow-up communications to enhance patient satisfaction.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
Registered Medical Assistant - Medical Assistant / Limited Scope
IBMC
Fort Collins, CO12-2000
Skills
- Proficient in medical terminology
- Patient vital sign assessment
- Electronic medical record management
- Direct patient assistance
- Detailed patient documentation
- Patient-centered emotional support
- Efficient data input
- Trustworthy group member
- Assistance with procedures
- Electronic medical records
- Empathetic support
- Emergency response training
- Immunization administration
- Venipuncture proficiency
- Specimens collection and processing
- Comprehensive patient evaluations
- Surgical techniques
- Laboratory specimen collection
- Commitment to ethical standards
- Maintaining confidentiality
- Insurance verification
- Appointment setting
- Empathetic caregiver
- Medical records management
- Patient care management
- Patient flow management
- Sterilization techniques
- First aid response
- Medical supply inventory
- Equipment sterilization
- Medical administrative support
- Analytical problem resolution
- Trustworthy companion
- Adaptable
- Patient engagement
- Client support
- HIPAA compliance
Timeline
Medical Assistant II
Hospital Corporation of America, HCA
08.2013 - Current
Medical Assistant Surgical Assistant
Banner North Colorado Medical Center in Greeley, CO
11.1999 - 12.2013
Registered Medical Assistant - Medical Assistant / Limited Scope
IBMC