Jonah Trent
Dalton ,Ga
Summary
Dynamic Rollback Operator with Union Point Towing Service, recognized for enhancing operational efficiency through proactive equipment maintenance and strong communication skills. Proven ability to manage stress and multitask effectively, ensuring timely incident response and client satisfaction. Skilled in DOT inspections and fostering a collaborative team environment for successful project outcomes.
Overview
4
4
years of professional experience
Work History
Rollback Operator
Union Point Towing Service
Dalton Georgia
06.2021 - Current
- Reduced downtime in rollback operations by performing regular equipment maintenance and repairs.
- Worked closely with dispatch to answer calls quickly.
- Maintained accurate records of equipment usage, maintenance logs, and client billing information for seamless operations.
- Maintained open lines of communication with team members, fostering a positive work environment and ensuring successful project outcomes.
- Transport all types of equipment , properly secured
Education
Diploma -
Northwest Whitfield High
Tunnel Hill, GA05.2018
Skills
- Multitasking proficiency
- Leadership qualities
- Stress management strategies
- Self-motivation and drive
- Active listening
- Communication and interpersonal skills
- Time management capabilities
- Customer relations
- Continuous learning attitude
- Incident response management
- Forklift operation
- Hardware installation
- Critical thinking aptitude
- Creativity and innovation
- Conflict resolution techniques
- Resourcefulness and initiative
- DOT inspections
- Invoicing proficiency
- Law enforcement collaboration
- Problem solving techniques
- Vehicle loading and unloading
- First responder assistance
- Maintenance requirements
Timeline
Rollback Operator
Union Point Towing Service
06.2021 - Current
Diploma -
Northwest Whitfield High