Jonah Urena
San Antonio,TX
Summary
Dynamic and detail-oriented professional with extensive experience at Family Dollar and Blush Restaurant & Cafe. Expert in cash register operation and transaction processing, delivering exceptional customer service while managing inventory effectively. Proven ability to enhance customer satisfaction and streamline operations, ensuring a reliable and efficient service environment. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
1
1
year of professional experience
Work History
Cashier
Family Dollar
San Antonio, Texas
01.2025 - Current
- Processed customer payments quickly and returned exact change and receipts.
- Processed sales transactions to prevent long customer wait times.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Welcomed customers, offering assistance to help find store items.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Sorted returned merchandise for restocking or disposal.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Server
Blush Restaurant & Cafe
San Antonio, Texas
03.2024 - 01.2025
- Provided exceptional service to high volume of daily customers.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Prepared checks, itemizing total meal costs and taxes.
- Greeted customers, answered questions and recommended specials to increase profits.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and immediately remedied issues with orders.
Education
High School Diploma -
Burbank Highschool
San Antonio, TX06-2023
Skills
- Cash register operation
- Transaction processing
- Inventory management
- Customer assistance
- Menu knowledge
- Customer relationship management
- Reliable and responsible
- Attention to detail
- Detail-oriented
- Material loading and unloading
Timeline
Cashier
Family Dollar
01.2025 - Current
Server
Blush Restaurant & Cafe
03.2024 - 01.2025
High School Diploma -
Burbank Highschool
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