Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jonah Lawrence

Mesa,AZ

Summary

Pursuing a position that utilizes presentation delivery and relationship building skills to assure company targets are met and surpassed. Vibrant Admissions Representative with 20 years of experience and proven track record of maintaining recruiting quotas and representing colleges. Knowledgeable expert at guiding admissions process, financial aid tasks and conducting thorough interviews with potential enrollees. Dedicated and results-oriented with expertise in establishing excellent rapport with parents and students.

Overview

19
19
years of professional experience

Work History

Post- Secondary Education / Business Recruiter

East Valley Institute of Technology
Mesa, AZ - ARIZONA
11.2022 - Current
  • Educating potential students about advantages to learning skilled trades and holding a certification, licensure, or degree in their vocation.
  • Holding specialized recruiting events at partner High schools, colleges, and other public venues.
  • Planning and hosting major recruiting event that culminates in the generation of new students.
  • Collaborating with the marketing team to develop and implement a comprehensive marketing plan.
  • Attending recruitment fairs held by High schools, colleges, and universities for the purpose of recruiting students.
  • Collaborating with institutions of higher education, educational development corporations, and the business community, for the purpose of networking, disseminating information, identifying potential student candidates, co-sponsoring recruitment events, designing and implementing student pipeline programs, and developing new and innovative programs to attract new students.
  • Designing/making presentations to students, parents, businesses, the general public, and other groups for the purpose of disseminating information about teaching in the District.
  • Interviewing/screening student candidates for the purpose of ensuring that they are qualified.
  • Planning/implementing/attending recruitment fairs in locations throughout the valley for the purpose of student recruitment.
  • Scheduling/coordinating a variety of activities and projects for the purpose of collaborating with various agencies and organizations to address the issue of recruiting new students for our programs.
  • Utilizing the media (newspaper, TV, radio, Internet) for the purpose of attracting student candidates.

Enrollment Services Specialist

United States University
Phoenix, Az.
12.2019 - Current

· Call, Email, Contact, and interview candidates for potential program enrollment based on requests for information.

· Advise prospective students using a consultative process based on their needs.

· Knowledgeable of all programs, their requirements, prerequisites, potential career paths, and industry certifications.

· Set Appointments for students to come to the campus for face-to-face interviews as well as conduct campus tours.

· Provide and walk students through the admissions process as set by the University.

· Plan and organize events to increase recruitment. Partner with my Director as well as other staff to align schedules in order to properly staff/attend events.

· Attending different in order to market the university and programs

· Build partnerships with local high schools, and state entities.

· Building relationships with businesses and forming Corporate Partnerships.

· Use social media platforms in efforts to reach different multiple demographics of potential students, and current students, and keep them informed on upcoming changes to the university.

· Work with the marketing team to develop content for events as well as social media.

Enrollment Services Professional

UEI College
Phoenix, AZ
01.2018 - 12.2019

· Call, Email, Contact, and interview candidates for potential program enrollment based on requests for information.

· Set Appointments for students to come to the campus for face-to-face interviews as well as conduct campus tours.

· Advise prospective students using a consultative process based on their needs.

· Knowledgeable of all programs, their requirements, prerequisites, potential career paths, and industry certifications.

· Provide and walk students through the admissions process as set by the University.

· Plan and organize events to increase recruitment. Partner with my Director as well as other staff to align schedules in order to properly staff/attend events.

· Attending different in order to market the university and programs

· Build partnerships with local high schools, and state entities.

· Building relationships with businesses and forming Corporate Partnerships.

· Use social media platforms in efforts to reach different multiple demographics of potential students, and current students, and keep them informed on upcoming changes to the university.

· Work with the marketing team to develop content for events as well as social media.

Assistant Director of Admissions

Argosy University
Phoenix, AZ
12.2016 - 12.2017
  • Contact prospective students via phone/email
  • Gather information to find successful candidates while building rapport
  • Invite students to campus, schedule appointments where I conduct a script memorized, multimedia presentation as well as a tour of the school and partner with financial aid for eligible candidates
  • Creating different sales techniques and adapting to a wide demographic while providing follow-up
  • Service and information to foster student success
  • Responsible for the cultivation of new clients through referrals
  • Responsible for building new business to business relationships
  • Coordinate and attend events to help build student census.
  • Analyzed and reported on student enrollment data to effectively evaluate admissions and re-enrollment pipelines.
  • Mobilized communication with other departments in support of enrollment and organized admissions events, registration, information sessions and classroom shadowing.
  • Orchestrated and maintained active communication system with prospective students, parents and high school and community college counselors and attained enrollment goals.

Enrollment Advisor/Coach

Pearson Education
Chandler, AZ
01.2016 - 01.2017
  • Communicate with prospective students via call campaigns, emails, and faxes regarding the Program
  • Advise prospective students using a consultative process
  • Guide them through the admissions process with the goal of determining if the program is a fit for their educational needs
  • Achieve daily efficiency metrics pertaining to Speed to Lead, Call Volume, Talk Time, 1st Time Contacts, and New Applications as established by the Director of Recruitment Services and the Associate Director of RS
  • Effectively communicate industry trends, quality of leads, and program updates for appropriate cross-functional and departmental team members
  • Conduct a self-audit to ensure efficiency and consistency of data base
  • Monitor application process to ensure effective communication in tandem with application deadlines
  • Implement an email cultivation strategy designed to re-engage leads that have fallen to inactive statuses
  • Maintain minimum standard data base audit scores
  • Achieve Academic Partner enrollment objectives each term
  • Review previous term's conversion metrics to forecast future enrollment metrics
  • Update data base system to reflect current/upcoming term information (templates, term periods, filters, etc.)
  • Responsible for the cultivation of new clients through referrals

Admissions Representative

ITT Tech
Tempe, AZ
01.2015 - 06.2015
  • Contact prospective students via phone/email
  • Gather information to find successful candidates while building rapport
  • Invite students to campus, schedule appointments where I conduct a script memorized, multimedia presentation as well as a tour of the school and partner with financial aid for eligible candidates
  • Creating different sales techniques and adapting to a wide demographic while providing follow-up
  • Service and information to foster student success
  • Responsible for the cultivation of new clients through referrals

Senior Admissions Advisor/Team Lead/Floor Training Specialist

Kaplan University
Phoenix, AZ
01.2006 - 01.2015
  • High volume outbound call center environment with 160+ representatives, consistently meeting enrollment/application quotas with a mandatory 160 dial-per-day standard
  • Contacted and interview candidates for potential program enrollment based on requests for information, while mentoring and training new employees
  • Responsible for inbound and outbound calls and escalated inquires and issues as needed
  • Subject matter expert on various programs; answered inquiries and informed candidates on the best program for their specific career path
  • Coached admissions team, providing internal support, counseling and maintaining quality assurance expectations set forth by the organization
  • Developing new training programs for current employees
  • Multitasking with daily reports
  • Maintaining current students.

Education

Associates of Science - Advanced Personal Training and Exercise Science

01.2017

Bachelor of Science - Professional Fitness Training and Exercise Science

Bryan University
Tempe, AZ
01.2018

Certified Personal Trainer - Exercise Science

ISSA
10.2021

Skills

  • Training & Development
  • Planning & Organizing
  • Verbal and Written Communication
  • Data Entry
  • Problem-Solving
  • Building Customer Trust and Loyalty
  • Courteous with Strong Service Mindset
  • Translation and Interpretation Services
  • Documentation and Recordkeeping
  • Information Confidentiality
  • Efficient and Detail-Oriented
  • CRM Software
  • Customer Data Confidentiality
  • Creative Problem Solving
  • Computer Skills
  • Multitasking and Prioritization

Accomplishments

  • Database management
  • Sales Management

Timeline

Post- Secondary Education / Business Recruiter

East Valley Institute of Technology
11.2022 - Current

Enrollment Services Specialist

United States University
12.2019 - Current

Enrollment Services Professional

UEI College
01.2018 - 12.2019

Assistant Director of Admissions

Argosy University
12.2016 - 12.2017

Enrollment Advisor/Coach

Pearson Education
01.2016 - 01.2017

Admissions Representative

ITT Tech
01.2015 - 06.2015

Senior Admissions Advisor/Team Lead/Floor Training Specialist

Kaplan University
01.2006 - 01.2015

Associates of Science - Advanced Personal Training and Exercise Science

Bachelor of Science - Professional Fitness Training and Exercise Science

Bryan University

Certified Personal Trainer - Exercise Science

ISSA
Jonah Lawrence