Hi, I’m
JonAnn McGee
Mechanicsburg,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills
Overview
8
years of professional experience
1
Certification
Work History
SYMMETRY FINANCIAL GROUPMechanicsburg, PA
INSURANCE BROKER
11.2023 - Current
Job overview
- Sell life insurance policies via telephone and assisted other agents with underwriting in 8 states
- Obtain underwriting approval by completing application for coverage
- Contact prospective customers to present information and explain available services
- Develop appropriate quotes based on risk information
- Counsel prospects and policyholders on coverage, limits and regulations
- Conduct zoom presentations to provide detailed explanations of policy guidelines and benefits to clients and families
- Remain current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services and best practices
- Analyze customer needs and recommended life insurance policies accordingly
- Conduct extensive research on various life insurance products and services
NORTHERN WESTCHESTER HOSPITALMount Kisco, NY
MEDICAL CODER
03.2020 - 12.2023
Job overview
- Reviewed medical records and assigned appropriate codes to diagnoses, treatments, procedures, and services rendered by healthcare providers
- Analyzed patient data for accuracy and completeness of information
- Researched coding guidelines and regulations to ensure accurate coding practices
- Managed DRG reports for the coding and management department
- Assigned E&M Level codes for the Emergency Department
- Radiology, Neuropsychology, Physical Therapy, Speech Therapy, Occupational Therapy, Pathology, other miscellaneous lab location coding
- Helped with several medical coding projects and clean up of month and year-end accounts
- Assigned ICD-10-CM diagnosis codes as well as CPT procedure codes for billing purposes
- Attended continuing education seminars related to new developments in medical coding field
- Reviewed clinical data from medical records to assign ICD, CPT and HCPCS code
- Maintained updated knowledge of coding requirements, which included continuing education and certification renewal
- Interpreted medical terminology and pharmacological information to translate information into coding system
- Assigned value codes and modifiers to provide specific information for services provided
- Maintained high accuracy rate on daily production of completed reviews
PHELPS MEMORIAL HOSPITAL CENTERSleepy Hollow, NY
MEDICAL RECORDS COORDINATOR
01.2018 - 02.2020
Job overview
- Proactively identify and address inaccuracies among medical records including missing documents, reports, and signatures; obtain additional information to support medical records when necessary
- Consistently ensure medical records comply with regulatory and organizational guidelines of confidentiality
- Utilize Meditech and 3M to complete month-end account reports for the revenue cycle
- Assess aging accounts and finalize zero balances on a monthly basis
- Proficiently perform Neuropsychology coding; make necessary changes on accounts that were denied by insurance if required
- Reviewed patient medical records for accuracy, completeness and compliance with coding regulations
- Performed medical coding audits on physical therapy, occupational therapy charts, and newborn charts
- Prepare the Pending DRG Reports on all outstanding accounts for the management and medical coding staff
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses
- Maintained high accuracy rate on daily production of completed reviews
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses
- Assigned ICD-10-CM diagnosis codes as well as CPT procedure codes for billing purposes
- Analyzed patient data for accuracy and completeness of information
- Reviewed medical records and assigned appropriate codes to diagnoses, treatments, procedures, and services rendered by healthcare providers
FORME MEDICAL CENTER & URGENT CARE
MEDICAL CODER AND SALESFORCE ADMINISTRATOR
01.2017 - 01.2018
Job overview
- Conducted thorough analysis of patient records for suitability, accuracy, and adherence to health data
- Verified the validity and accuracy of insurance information to guarantee patient coverage
- Efficiently entered procedure / diagnosis codes and patient information into billing software to streamline invoicing and account management
- Applied an understanding of ECW and Transaction Central to submit payments and oversee membership program operations
- Played a vital role in ensuring the seamless operations of all medical membership programs and their corresponding data within Salesforce
- Maintained the accuracy, quality, and integrity of all data within databases and software
- Remained in full transparency with staff by sharing data updates during group meetings
- Assessed marketing performance through the analysis of data from ECW to Salesforce; generated appropriate reports in consisting of updates, information, and suggestions for improvement.
PHELPS MEMORIAL HOSPITAL CENTERSleepy Hollow, NY
HIM INTERNSHIP
01.2017 - 05.2017
Job overview
- Supported staff with health information-related tasks to improve workflow and productivity
- Guaranteed compliance with hospital standards throughout the patient registration process
- Continuously strengthened existing skills of patient confidentiality requirements during training sessions
- Rapidly stored and retrieved patient records, information, billing data, and charts
PHELPS MEMORIAL HOSPITAL CENTERSleepy Hollow, NY
MEDICAL CODING INTERNSHIP
01.2016 - 05.2016
Job overview
- Successfully completed 90+ hours of inpatient, outpatient, and ED chart coding
Education
Nassau Community College
Associate's Degree from Health Information Technology
01.2017
Nassau Community College
Health Information Technology / Medical Coding Certificate
01.2016
Greenville Technical College
Phlebotomy Technician Training
Skills
- Medical Terminology
- Clinical Documentation
- Electronic Health Records Management
- Medical Billing
- Commission-based sales experience
- Building Relationships
- Insurance Policy Sales
- Strong interpersonal skills
Certification
AHIMA Certified Coding Specialist (CCS)
Life and Health Insurance License-8 states
Timeline
INSURANCE BROKER
SYMMETRY FINANCIAL GROUP
11.2023 - Current
MEDICAL CODER
NORTHERN WESTCHESTER HOSPITAL
03.2020 - 12.2023
MEDICAL RECORDS COORDINATOR
PHELPS MEMORIAL HOSPITAL CENTER
01.2018 - 02.2020
MEDICAL CODER AND SALESFORCE ADMINISTRATOR
FORME MEDICAL CENTER & URGENT CARE
01.2017 - 01.2018
HIM INTERNSHIP
PHELPS MEMORIAL HOSPITAL CENTER
01.2017 - 05.2017
MEDICAL CODING INTERNSHIP
PHELPS MEMORIAL HOSPITAL CENTER
01.2016 - 05.2016
Nassau Community College
Associate's Degree from Health Information Technology
Nassau Community College
Health Information Technology / Medical Coding Certificate
Greenville Technical College
Phlebotomy Technician Training