Marilynn Asini
Garland,TX
Summary
Sensible Claims Adjuster with exceptional knowledge of insurance policy coverage options. Gifted in identifying and resolving problems. Expertise in policy interpretation, coverage determination and handling recorded statements. I am Looking to take my experience to the next level and transition into a more meaningful career that allows me to bring out the potential in people and business operations. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
5
5
years of professional experience
Work History
Commercial Insurance Broker
Supra Insurance
Allen, TX
07.2024 - 09.2024
- Offered detailed information about products and binding coverage.
- Developed strong relationships with underwriters, resulting in favorable policy terms for clients.
- Identified new revenue streams by targeting niche industries or underserved markets within the commercial insurance sector.
- Negotiated competitive premiums for clients with a focus on comprehensive coverage tailored to individual needs.
- Conducted thorough evaluations of potential risks, crafting customized policies to mitigate exposure for clients effectively.
- Reviewed, shopped and processed renewals.
- Managed a diverse portfolio of commercial accounts, ensuring timely renewals and policy adjustments as needed.
Appraisal Assistant
IAnet - Accurate Nationwide Appraisals
McKinney, TX
12.2023 - 05.2024
- Supported appraisers with research and analysis, contributing to accurate property valuations.
- Increased client satisfaction by promptly addressing questions and concerns regarding appraisal reports.
- Contributed to appraisal report accuracy by diligently collecting and inputting property data into relevant software systems.
- Assisted in developing comprehensive appraisal reports, ensuring all required information was accurately recorded.
- Optimized workflow efficiency by implementing organizational strategies for managing project tasks and deadlines.
- Maintained excellent communication with clients throughout the appraisal process, providing regular updates on progress.
Claims Representative
GEICO
Dallas, TX
11.2019 - 11.2023
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
- Minimized financial losses by identifying fraudulent claims through thorough analysis and investigation.
- Collaborated with cross-functional teams to expedite complex claims investigations and resolutions.
Loan Service Representative
SBA
Dallas, TX
03.2020 - 06.2021
- Maintained strong relationships with clients through regular communication and updates on their loans'' statuses.
- Simplified complex financial concepts for clients, enabling informed decision-making during the borrowing process.
- Ensured compliance with regulatory requirements by staying current on industry changes and updating internal policies accordingly.
- Provided exceptional customer service through clear explanations of various loan products and services available.
- Reduced delinquency rates with proactive follow-ups, payment reminders, and assistance in developing repayment plans.
Education
All Lines Adjuster License - Insurance
The Adjuster School
08.2023
Scrum Master Certification - Scrum Master
Scrum.org
09.2022
Life And Health Insurance License - Insurance
Texas Deparment of Insurance
02.2021
Associate of Science - Business Administration And Management
National American University - Rapid City
05.2015
Skills
- Deductible Collection
- Medical Terminology
- Medical Records Management
- Corporate Policies and Procedures
- Liability Determinations
- Claims File Management Processes
- Settlement Determinations
- Risk Management
- Evidence Review
- Personal, Casualty and Property Loss Insurance
- Customer Inquiries
- Texas] Claims Adjuster License
Claims Management
Policy analysis
Time Management
Problem-Solving
Multitasking Abilities
Quotes and sales
Call Center Customer Service
Excellent Communication
Critical Thinking
Customer follow-up
Active Listening
Effective Communication
Timeline
Commercial Insurance Broker
Supra Insurance
07.2024 - 09.2024
Appraisal Assistant
IAnet - Accurate Nationwide Appraisals
12.2023 - 05.2024
Loan Service Representative
SBA
03.2020 - 06.2021
Claims Representative
GEICO
11.2019 - 11.2023
All Lines Adjuster License - Insurance
The Adjuster School
Scrum Master Certification - Scrum Master
Scrum.org
Life And Health Insurance License - Insurance
Texas Deparment of Insurance
Associate of Science - Business Administration And Management
National American University - Rapid City