Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jonas Ballard

Youngstown,United States

Summary

Results-driven Regional manager and field operations leader with experience overseeing regional teams, marketing operations, HR, logistics, recruiting, and customer engagement initiatives. Proven ability to lead high-performing teams, manage multi-state projects, improve operational efficiency, and drive brand visibility. Strong communicator with hands-on leadership experience across marketing, technology events, telecommunications, and industrial operations.

Overview

13
13
years of professional experience

Work History

Regional Marketing Manager

GTE Agency
Columbus, OH
10.2023 - 05.2026
  • Developed and implemented market strategies to increase brand visibility and customer engagement.
  • Oversaw recruiting, scheduling, and leadership coordination across multiple teams.
  • Managed project operations, staffing assignments, and team performance initiatives.
  • Managing regional ad budgets, orchestrating multichannel campaigns, P&L and Revenue Growth, KPI’s, analyzing local market data, and collaborating closely with sales teams.
  • Managed budget allocation and resource planning for regional marketing projects, ensuring cost-effectiveness.
  • Evaluated campaign effectiveness through analytics, providing actionable recommendations for continuous improvement.

Market Manager / Tech Manager

Ascent Talent (A Nationwide Event and Promotional Staffing Agency)
Cleveland, OH
11.2022 - 12.2023
  • Developed and implemented market strategies to increase brand visibility and customer engagement.
  • Oversaw recruiting, scheduling, and leadership coordination across multiple teams.
  • Managed project operations, staffing assignments, and team performance initiatives.
  • Managing regional ad budgets, orchestrating multichannel campaigns, P&L and Revenue Growth, KPI’s, analyzing local market data, and collaborating closely with sales teams.
  • Collaborated with cross-functional teams to optimize staffing solutions tailored to client needs and event requirements.
  • Managed event logistics, ensuring seamless execution of promotional activities across diverse locations.

Market Manager / Field Marketing Lead

Life Trace NYC Health and Awareness
Brooklyn, NY
05.2021 - 10.2022
  • Led field teams of 20-30 focused on community outreach, education, and awareness initiatives.
  • Oversaw onboarding, scheduling, and performance management for field staff.
  • Prepared meeting agendas, coordinated borough communications, and managed reporting.
  • Built brand awareness in local market and increased penetration with proactive strategies.

Sales Manager / Mobile Tour Manager

T-Mobile
Cleveland, OH
03.2019 - 03.2021

Sales Manager

  • Led sales operations and team performance.
  • Exceeded revenue and customer service goals.
  • Trained and developed sales staff.
  • Managed inventory and daily operations.
  • Built strong client relationships.

Mobile Tour Manager

  • Oversaw mobile tour logistics and operations.
  • Managed staff, inventory, and scheduling.
  • Executed promotional events and product demonstrations.
  • Delivered exceptional customer experiences.
  • Monitored sales and operational performance.
  • Led sales team to exceed quarterly targets through targeted training and performance monitoring.
  • Analyzed market trends to identify growth opportunities and inform product offerings.

HR Generalist

VXI Global Solutions
Youngstown, OH
02.2016 - 01.2019
  • Managed daily HR operations for a high-volume workforce, including onboarding, employee relations, and HR compliance.
  • Processed new-hire paperwork, maintained employee records, and supported benefits and leave administration.
  • Assisted with recruitment, interviewing, and new-hire orientation.
  • Advised employees and managers on company policies, attendance, and performance-related matters.
  • • Partnered with leadership to resolve employee issues and support engagement and retention initiatives.
  • • Ensured accurate HR documentation and compliance with company policies and employment regulations.
  • Facilitated recruitment processes by screening candidates and coordinating interviews.
  • Led conflict resolution efforts, fostering effective communication between staff and management teams.
  • Oversaw benefits administration, ensuring accurate enrollment and addressing employee inquiries promptly.

Supervisor / Shift Manager

National Heat Exchange
Boardman, OH
09.2013 - 02.2016
  • Oversaw industrial production operations involving heavy machinery and equipment.
  • Managed scheduling, interviewing, and shift assignments for production staff.
  • Maintained workflow efficiency and safety compliance within operations.

Education

Information Systems Coursework

Ohio Dominican University
Columbus, OH

Some College - Business Administration And Management

Ohio Dominican University
Columbus, OH

High School Diploma -

Austintown Fitch High School
Youngstown, OH
05.2011

Skills

  • Strategic Planning
  • Team Leadership
  • Cross-Functional Collaboration
  • Talent Acquisition
  • Employee Development
  • Budget & Resource Management

Operations Management

Recruiting & Hiring

Scheduling & Logistics

Customer Engagement

Sales & Marketing

Project Coordination

Performance Management

Conflict Resolution

Social Media & Digital Marketing

Microsoft Office & Excel

Communication & Problem Solving

Strategic Planning

Budget Management

Cross-Functional Collaboration

Stakeholder Relationship Management

Vendor Management

Business Development

Employee Engagement

Performance Coaching

Change Management

Workforce Planning

Talent Acquisition

Employee Onboarding

Client Relationship Management (CRM)

Market Analysis

Event Planning & Execution

Brand Development

Process Optimization

KPI Tracking & Reporting

Data Analysis

Resource Allocation

Contract Negotiation

Presentation & Public Speaking

Decision-Making

Risk Management

Continuous Improvement

Customer Retention Strategies

Territory Management

Salesforce CRM

Microsoft PowerPoint

Google Workspace

Additional Information

  • Valid Driver’s License
  • Authorized to work in the United States for any employer

Timeline

Regional Marketing Manager

GTE Agency
10.2023 - 05.2026

Market Manager / Tech Manager

Ascent Talent (A Nationwide Event and Promotional Staffing Agency)
11.2022 - 12.2023

Market Manager / Field Marketing Lead

Life Trace NYC Health and Awareness
05.2021 - 10.2022

Sales Manager / Mobile Tour Manager

T-Mobile
03.2019 - 03.2021

HR Generalist

VXI Global Solutions
02.2016 - 01.2019

Supervisor / Shift Manager

National Heat Exchange
09.2013 - 02.2016

High School Diploma -

Austintown Fitch High School

Information Systems Coursework

Ohio Dominican University

Some College - Business Administration And Management

Ohio Dominican University
Jonas Ballard