Jonas Rosa Perez
Dunkin' Donuts
HUNTSVILLE,AL
2
Languages
7
years of professional experience
Detail-oriented team member with extensive experience in fast-paced dining environments. Recognized for a strong work ethic and integrity, ensuring smooth operations and high standards of cleanliness. Ready to leverage expertise in customer engagement and efficient service delivery.
Work History
Cashier
1 Year 6 Months- Delivered exceptional customer service in high-volume coffee shop environment.
- Operated cash register efficiently, ensuring accurate transactions and balancing drawers.
- Prepared specialty beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of workstations to meet health standards.
- Trained new baristas on beverage preparation and customer engagement techniques.
- Collaborated with team members to streamline workflow during peak hours.
- Enhanced customer satisfaction through personalized service and product recommendations.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Server
1 Year 11 Months- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed cash transactions accurately while maintaining a balanced register.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Adapted quickly to changing priorities during peak hours, ensuring efficient service flow.
- Handled customer inquiries and resolved issues promptly to maintain positive dining atmosphere.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Ice Cream Server
1 Year 7 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on ice cream preparation and customer service standards.
- Managed daily inventory of ice cream flavors and toppings to ensure product availability.
- Maintained cleanliness and organization of serving area, adhering to health safety regulations.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Restaurant Busser
6 Months- Assisted servers by promptly clearing tables to ensure efficient service flow.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to prepare dining area for special events and busy shifts.
- Supported kitchen staff by accurately restocking supplies during peak hours.
- Responded quickly to guest requests, ensuring satisfaction throughout dining experience.
- Implemented strategies to reduce wait times for table turnover, improving overall service speed.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
Education
GED
Skills
Positive demeanor
Cleaning and sanitizing
Sweeping and mopping
Attention to detail
Time management
Cash handling
Multitasking
Health and safety compliance
Workstation organization
Strong work ethic
Patience and empathy
Languages
Spanish
Native or Bilingual
English
Full Professional
Interests
Auto Repair/Restoration
Video Gaming
Virtual Reality
3D Printing
Timeline
Cashier
Dunkin' Donuts
02.2025 - 08.2026Read More
Server
Mr. Chen's
01.2024 - 12.2025Read More
Ice Cream Server
Ralph's Italian Ices
02.2022 - 09.2023Read More
Restaurant Busser
Mamaroneck Diner & Pizza
03.2019 - 09.2019Read More
Southern Westchester BOCES
GED
Read More