Lucy Coke
Butterfly Bakery
LINCOLN,NE
2
Languages
2
years of professional experience
Enthusiastic professional with experience in high-volume customer service roles. Proven ability to collaborate effectively with team members while maintaining organization and effective time management. Committed to enhancing customer satisfaction and operational efficiency through strong communication and problem-solving skills.
Work History
Cashier
1 Year 6 Months- Provided exceptional customer service while handling inquiries and resolving complaints.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in training new cashiers on register operations and customer engagement techniques.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager of First Impressions
2 Months- Greeted visitors warmly, providing exceptional customer service and support.
- Handled incoming calls, directing inquiries to appropriate departments for prompt resolution.
- Organized job folders for account managers and production team.
- Assisted with planning office events and meetings for smooth execution.
- Processed mail and deliveries, ensuring timely distribution to staff members.
Front of House Employee
5 Months- Delivered exceptional customer service in high-volume bakery environment.
- Maintained cleanliness and organization of front-of-house area for optimal guest experience.
- Operated cash register efficiently, ensuring accurate transactions and maintaining financial integrity.
- Performed opening and closing duties diligently, ensuring the bakery was ready for optimal operations each day.
- Prepared drinks, ice cream, and boxes of treats for customers.
Education
High School Diploma
- Summa Cum Laude Graduate
- Honor Roll with Highest Distinction
- Completed International Baccalaureate Diploma Program
- Commencement Speaker
- Awarded Nebraska Seal of Biliteracy in Spanish - Gold Level
- Weighted GPA: 4.473
- Extracurricular Activities: Show choir, concert choir, theatre, show band, a cappella group, student council, National Honor Society member, Launch Leadership volunteer staffer, NHRI Leadership Mentoring
Bachelor of Science - Mechanical Engineering
- Kiewit Scholars Program
- Chi Omega Sorority
- Take Note A Cappella Group
Skills
Work ethic
Positive attitude
Time management
Verbal and written communication
Positive demeanor
Strong work ethic
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Front of House Employee
Butterfly Bakery
05.2026 - CurrentRead More
Manager of First Impressions
Firespring
06.2025 - 08.2025Read More
Cashier
Dairy Queen
04.2024 - 10.2025Read More
Lincoln High School
High School Diploma
Read More
University of Nebraska-Lincoln
Bachelor of Science from Mechanical Engineering
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