Jonas Tomaz
Marlborough,MA
Summary
Dynamic and reliable professional with extensive experience as a Lyft and Uber driver, delivering exceptional customer service and ensuring safety compliance. Proven ability to manage time effectively while maintaining accurate logs and records. Bilingual in English and Portuguese, fostering clear communication and enhancing client satisfaction.
Overview
9
9
years of professional experience
Work History
Lyft and Uber Driver
Lyft and Uber Technologies
Boston, MA
05.2020 - Current
- Provide clients with reliable transportation to a variety of locations around New England
- Provide superior customer service with a sense of urgency, safety and kindness
- Keep track of customers using a log to track mileage, tolls, gas, and maintenance
- Congenial, mature and professional demeanor
- Utilize online and offline sources to stay on top of Uber processes and tools
UPS Driver (Seasonal Position)
UPS
Hudson, MA
11.2019 - 05.2020
- Delivering package to customers doors
- Use UPS software pre delivery trip
- Contacting base for undeliverable package
- Placing note for attempt delivery
- Safe driving on the road or property
Manager
Walgreens
Marlborough, MA
08.2016 - 11.2019
- Opening or closing the store as the manager on duty
- Counting down tills and balancing the safe at end of day, printing over/short & price modify reports and filing
- Receiving warehouse and vendor orders, posting invoices promptly and accurately
- Inventory control: returns, damages, loss prevention, ordering, pricing
- Training new team members in their specified role; fostering an environment that encourages new employees to ask questions
- Creating employee schedules, paying mind to fair scheduling practices and availability
- Awareness of company policy and where to find information if unsure
Education
High school diploma -
Marlborough High School
Marlborough, MA06.2015
Skills
- Bilingual - English and Portuguese
- Basic Computing Skills
- Excellent Customer Service
- Reliable and self-motivated
- Safety compliance
- Time management
Timeline
Lyft and Uber Driver
Lyft and Uber Technologies
05.2020 - Current
UPS Driver (Seasonal Position)
UPS
11.2019 - 05.2020
Manager
Walgreens
08.2016 - 11.2019
High school diploma -
Marlborough High School
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