Jonatan Izquierdo

• Managed daily operations to ensure efficient workflow and service delivery.
• Trained and mentored staff on best practices for customer engagement and operational procedures.
• Implemented quality control measures to enhance service consistency and customer satisfaction.
• Oversaw inventory management, ensuring optimal stock levels and timely replenishment of supplies.
• Developed maintenance schedules for equipment to minimize downtime and enhance operational efficiency.
• Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
• Interviewed, hired, and trained new workers.
• Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
• Oversaw all daily office operations and equipment maintenance.
• Maintained records and logs of work performed and materials and equipment used.
• Monitored, coached, and supervised team of Number employees in year.
• Created weekly and monthly reports and presentations for management team.
• Coordinated site investigations, documented issues, and escalated to executive teams.
• Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
• Established clear lines of communication among various departments involved in the construction process to ensure seamless collaboration toward shared objectives.
• Oversaw budget management, consistently delivering projects within allocated financial resources.
• Conducted P&L meetings to analyze financial performance, identify areas for improvement, and uncover opportunities to increase revenue. Developed and implemented strategic initiatives focused on improving operational efficiency, controlling costs, and driving higher SLEBITDA.

• Supervised daily operations, ensuring efficient workflow and high-quality customer service.
• Trained and mentored new staff, fostering a collaborative team environment.
• Implemented inventory management systems, optimizing stock levels and reducing waste.
• Analyzed sales data to identify trends, improving product placement strategies.
• Resolved customer complaints effectively, maintaining high satisfaction rates.
• Developed employee schedules to ensure adequate coverage during peak hours.
• Collaborated with upper management on strategic initiatives to enhance store performance.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

MIT course.

Sonny's Maintenance course

Sonny's mechanical course

Hydraulic course