Accomplished in Sales as a Sales Manager and Finance Manager with a proven track record and adept in Performance Management and Client Relationship Management. Excelled in profitability optimization and, boosting sales team efficiency by mentoring and training. Demonstrated exceptional vendor and staff management skills, ensuring customer satisfaction. Highly motivated team player with a track record of achieving and exceeding sales goals. Possesses excellent communication, organizational and motivational skills.
Hi, I’m
Jonathan Acklin
Little Rock,AR
Summary
Overview
11
years of professional experience
Work History
Beaman CDJR
New/Used Vehicle Sales Manager
08.2024 - Current
Job overview
- Structured and negotiated all deals with customers, providing them with the best possible pricing and payment plans for financing.
- Utilized CRM software (eleads)to track customer interactions and monitor progress towards goals, go over save a deals and track leads.
- Consistently achieved monthly quotas and exceeded expectations set by upper management recruited, trained, and supervised staff members in accordance with company policies.
- Managed inventory levels to maximize dealership profitsand performed vehicle inspections on incoming pre-owned inventory and assessed reconditioning needs prior to sale and also conducted appraisals of trade-in vehicles to determine value.
Crain Ford
Sales Manager
03.2024 - 08.2024
Job overview
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance
- Backup F&I manager
- Held daily check-ins with team members to set objectives and monitor progress with internet leads
- Followed up with customers on their request of vehicle info and availability
- Analyzed sales data to identify trends and make recommendations for improvement
- Monitored competitor activity to stay ahead of the competition in terms of products, services, and pricing
- Managed a team of 15+ sales representatives across multiple stores
- Participated in customer meetings and worked closely with team to resolve customer satisfaction issues
- Trained sales staff to insure they knew how to take, ups, phone calls and how to manage lead intake and respond correctly
- Appraised vehicles and managed wholesales with different vendors and auctions
- Trained and staffed F&I office and mentored high preforming team members by instilling the best practices
- Bought pre-owned Inventory and assisted in Dealer Trades
- Managed budgeting process including forecasting, variance analysis, and cost control
Crain Mazda
Finance Director/General Sales Manager
12.2022 - 02.2024
Job overview
- Trained sales staff to insure they knew how to take, ups, phone calls and how to manage lead intake and respond correctly.
- Appraised vehicles and managed wholesales with different vendors and auctions
- Trained and staffed F&I office and mentored high preforming team members by instilling the best practices.
- Bought pre-owned Inventory and assisted in Dealer Trades.
- Managed budgeting process including forecasting, variance analysis, and cost control.
- Created monthly, quarterly, annual, reports for senior management review.
- Managed the daily operations of the sales department, scheduling, staffing, and performance reviews.
- Established measurable goals for each member of the sales team based on individual objectives and performance metrics.
Downtown Nashville Nissan
Finance Manager
01.2022 - 11.2022
Job overview
- Maintained portfolio performance metrics to help continue and grow business.
- Structured terms for customers with different types of loans and credit options that were available, as well as terms and options for services contracts.
- Handled customer complaints and took appropriate action to resolve them.
Steve Landers Auto Group
Finance Manager
04.2020 - 11.2022
Job overview
- Drove profit increases through customer research and strategic asset management to sell aftermarket warranty products
- Evaluated customer applications and verified income and address for bank approvals
- Prepared monthly CIT reports of bank accounts and took corrective actions on deviations
- Took part in helping train the sales staff and new management
Crain Ford
Finance Manager
01.2018 - 04.2020
Job overview
- Tracked dealership revenue and expenditures and reconciled accounts to maintain high accuracy for the dealerships portfolio
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks
- Helped college students and military personnel obtain auto loans through local Credit Union loan programs we created in my office
- Managed team of employees, overseeing hiring, training and professional growth of employees
Classic Chevrolet
Internet/Desk Manager
03.2015 - 02.2018
Job overview
- Created monthly, quarterly, annual, reports for senior management review
- Managed the daily operations of the sales department, scheduling, staffing, and performance reviews
- Established measurable goals for each member of the sales team based on individual objectives and performance metrics
- Maintained portfolio performance metrics to help continue and grow business
- Structured terms for customers with different types of loans and credit options that were available, as well as terms and options for services contracts
- Handled customer complaints and took appropriate action to resolve them
- Forecasted trends and recommended improvements based on financials and credit analyses with sub prime lenders
- Drove profit increases through customer research and strategic asset management to sell aftermarket warranty products
- Evaluated customer applications and verified income and address for bank approvals
- Prepared monthly CIT reports of bank accounts and took corrective actions on deviations
- Took part in helping train the sales staff and new management
- Audited and reconciled payroll and distributions for the sales staff and desk managers
- Tracked dealership revenue and expenditures and reconciled accounts to maintain high accuracy for the dealerships portfolio
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks
- Helped college students and military personnel obtain auto loans through local Credit Union loan programs we created in my office
- Managed team of employees, overseeing hiring, training and professional growth of employees
Crain Chevrolet
Sales
11.2013 - 11.2015
Job overview
- Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new car sales
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations using social media
- Maintained up-to-date product knowledge for my customers
- Awarded sales of the month of several different occasions of a team of 40+ sales agent's
- Engaged with customers to build rapport and loyalty
- Trained within the company processes on product knowledge, customer service and selling techniques
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Answered customer questions about new vehicles, accessories and long term care
Education
University of Arkansas At Little RockLittle Rock, AR
Bachelor of Arts from Business Administration And Management
01.2010
University Overview
Skills
- Performance Management
- Lead Generation
- Client Relationship Management
- Profitability Optimization
- Sales operation
- Sales Planning
- Vendor Management
- Staff Management
Timeline
New/Used Vehicle Sales Manager
Beaman CDJR
08.2024 - Current
Sales Manager
Crain Ford
03.2024 - 08.2024
Finance Director/General Sales Manager
Crain Mazda
12.2022 - 02.2024
Finance Manager
Downtown Nashville Nissan
01.2022 - 11.2022
Finance Manager
Steve Landers Auto Group
04.2020 - 11.2022
Finance Manager
Crain Ford
01.2018 - 04.2020
Internet/Desk Manager
Classic Chevrolet
03.2015 - 02.2018
Sales
Crain Chevrolet
11.2013 - 11.2015
University of Arkansas At Little Rock
Bachelor of Arts from Business Administration And Management
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