Taylor Johnson Moore

Personal Assistant

Terri Beaman

08.2016 - Current

My responsibilities at this job included organizing her house, classroom, office and calendar
I also kept everything around the house up, ran errands for her, did any paperwork that needed to be done, wrap presents that needed to be wrapped, place any orders that needed to be placed and helped her with any wedding that she would be working for

Teller

First State Bank

11.2021 - 11.2022

Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Processed customer transactions promptly, minimizing wait times.
Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Assisted customers with account inquiries, resolving issues promptly and professionally.
Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Improved customer satisfaction by providing efficient and accurate transaction processing.
Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Educated customers on use of banking website and mobile apps.
Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Monitored and reported suspicious activity in line with bank security policies.
Maintained accurate records of customer transactions in line with bank procedures.
Provided training to new tellers on bank procedures, systems, and customer service best practices.
Identified sales opportunities and referred customers to branch partners in financial services.
Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
Streamlined transaction process, allowing for quicker service and reduced wait times for customers.
Maintained high accuracy in financial transactions, ensuring all cash and documentation were correct.
Ensured compliance with banking regulations by accurately completing all required reports and paperwork.
Reinforced customer trust by providing accurate account information and transaction confirmations.
Fostered positive banking experience, helping customers with account management and service selection.
Enhanced fraud detection efforts by vigilantly identifying suspicious activities and transactions.

Field Service Technician

Johnson Overhead Doors

11.2018 - 01.2022

Contacted customers
Answered phone calls from customers and scheduled service
Ordered parts
Invoiced customers & collected payment
Created weekly/daily schedule
Created estimates for each customer in a timely manner

Executive Office Assistant

Six Star Construction

10.2019 - 10.2021

My responsibilities at this job included travel scheduling, ordering materials, keeping a budget, scheduling drop off and pick up of machinery, watching financials to make sure we were on target, keeping financials for whole business in quickbooks, sending out estimates and invoices, collecting payments and entering them into quickbooks, watching price increases, and making sure our prices matched what we were getting charged from vendors

Summary

Overview

Work History

Personal Assistant

Teller

Field Service Technician

Executive Office Assistant

Education

High School Diploma -

Skills

References

Timeline

Teller

Executive Office Assistant

Field Service Technician

Personal Assistant

High School Diploma -

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