Summary
Overview
Work History
Education
Skills
Education and Training
Websites
Timeline
Generic

Jonathan Adams

Lawrenceville,GA

Summary

Dynamic Customer Development Representative excelling in customer engagement, relationship building, and driving sales. Proven ability to exceed appointment-setting goals in fast-paced environments while effectively handling objections.

Overview

10
10
years of professional experience

Work History

Customer Development Manager

Power Home Remodeling
Atlanta, GA
01.2025 - Current
  • Developed comprehensive territory plans to optimize performance for 8-10 sales reps.
  • Crafted and presented comprehensive reports to teams, highlighting individual performance data to drive goal attainment.
  • Designed and executed team dinners to enhance workplace camaraderie and strengthen team dynamics.
  • Cultivated a high-performing team recognized as the best in the office.

Customer Development Team Leader

Power Home Remodeling
Atlanta, GA
10.2024 - 12.2025
  • Designed and executed comprehensive training programs to enhance team performance and skill development.
  • Orchestrated territory planning and mapping for four sales representatives.
  • Facilitated shadowing sessions to empower team members in achieving their goals.

Customer Development Representative

Power Home Remodeling
Atlanta, GA
07.2023 - 10.2024
  • Engage homeowners through outbound and in-person conversations to identify interest in home improvement solutions.
  • Build rapport quickly to qualify potential customers and schedule in-home consultations for senior sales representatives.
  • Communicate value propositions clearly while overcoming objections and maintaining a positive, professional demeanor.
  • Consistently meet or exceed daily and weekly appointment-setting goals in a competitive, high-energy environment.
  • Collaborate with team members to improve scripting, presentation, and overall department performance.

Deli Clerk

Publix
Troy, AL
09.2021 - 06.2023

Responsible for handling various products in the deli department and interacting with customers to make sales. Their duties include slicing meats and cheeses, taking inventory of products on display and promoting the types of meat or cheese available in their deli department.

  • ● Working with other associates to make sure the customers are satisfied.
  • ● Being able to handle customer complaints eciently and Kindly. Making sure their needs are met.
  • ● Providing premier customer service.

Installation Materials

Floor & Decor
Birmingham, AL
02.2019 - 08.2021
  • Consulted customers on flooring projects, recommending materials and installation products tailored to their needs.
  • Drove sales through knowledgeable product guidance and enthusiastic service.
  • Worked in a fast-paced environment while helping the team meet sales targets.
  • Ensured products were stocked, organized, and presented effectively on the sales floor.

Online Fulfillment Assistant

Belk
Birmingham, Alabama
06.2016 - 05.2018
  • Processed and shipped online orders accurately and on schedule.
  • Maintained an organized, safe warehouse environment.
  • Ensured shipments were documented, packaged, and delivered with precision

Education

High School Diploma -

Vestavia Hills High School
Birmingham, AL
05-2018

Skills

  • Customer Service & Relationship Building
  • Sales & Lead Generation
  • Communication & Active Listening
  • Objection Handling
  • Time Management
  • Team Collaboration
  • Social & Interpersonal Skills
  • Product Knowledge
  • Fast-Paced Work Efficiency
  • Growth Mindset
  • Effective communication

Education and Training

other

Timeline

Customer Development Manager

Power Home Remodeling
01.2025 - Current

Customer Development Team Leader

Power Home Remodeling
10.2024 - 12.2025

Customer Development Representative

Power Home Remodeling
07.2023 - 10.2024

Deli Clerk

Publix
09.2021 - 06.2023

Installation Materials

Floor & Decor
02.2019 - 08.2021

Online Fulfillment Assistant

Belk
06.2016 - 05.2018

High School Diploma -

Vestavia Hills High School
Jonathan Adams