Jonathan Adkins
Shelbiana,KY
Summary
Dedicated field technician with proven skills in equipment installation, troubleshooting, and technical support. Committed to enhancing service quality and workplace safety.
Overview
1
1
Language
11
11
years of professional experience
Work History
Field Technician
Charter Communications, Spectrum
Richlands, VA
05.2021 - Current
- Conducted equipment installations and troubleshooting to ensure optimal service quality.
- Collaborated with cross-functional teams to resolve technical issues efficiently.
- Provided training and mentorship to junior technicians on best practices and safety protocols.
- Developed comprehensive reports on service calls, contributing to continuous improvement initiatives.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
Forman
Wrights Tree Service
Logan, WV
03.2017 - 04.2021
- Supervised daily operations of tree removal and maintenance teams, following safety protocols.
- Trained and mentored junior crew members on equipment usage and tree care best practices.
- Conducted regular inspections of tools and equipment, ensuring operational readiness and compliance with safety standards.
- Managed client communications, providing updates on project status and addressing concerns promptly.
- Developed work schedules that maximized crew output while maintaining high-quality service delivery.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Inspected completed work to verify quality standards and compliance with criteria.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
Paint Line Worker
Toyota Motor Manufacturing
Georgetown, KY
02.2016 - 03.2017
- Operated paint line equipment to ensure consistent application and quality standards.
- Conducted routine inspections to identify defects and ensure compliance with safety protocols.
- Collaborated with team members to streamline workflow and improve production efficiency.
Education
High School Diploma -
East Ridge High School
Lick Creek, KYSkills
- Equipment installation
- Technical troubleshooting
- System diagnostics
- Equipment maintenance
- Technical support
- Signal integrity
- Root-cause analysis
- Field operations
- Workplace safety
- Professional communication
- Interpersonal communication
- Hardware and software installation
Accomplishments
- Supervised team of 16 staff members.
- Resolved product issue through consumer testing.
- Fiber Certified
- Coax Certified
Languages
English
Full Professional
Timeline
Field Technician
Charter Communications, Spectrum
05.2021 - Current
Forman
Wrights Tree Service
03.2017 - 04.2021
Paint Line Worker
Toyota Motor Manufacturing
02.2016 - 03.2017
High School Diploma -
East Ridge High School