Jonathan Aguirre
Cicero,IL
Summary
Client Advisor building high-touch relationships through luxury product knowledge and tailored selling. Drives repeat business from 10+ repeat clients per month by using CRM data, personalized consultations, and follow-up outreach to match clients with the right pieces. Supports revenue growth by turning appointments, special requests, and styling conversations into completed sales.
Overview
14
14
years of professional experience
Work History
Sales Advisor
Longchamp
Chicago
12.2025 - Current
- Deliver personalized consultations that match customer needs with product features and brand positioning.
- Maintain strong visual standards across displays, signage, and merchandise presentation throughout the sales floor.
- Support store operations by keeping selling areas organized, stocked, and ready for customer traffic.
- Recommend complementary items to build larger baskets and improve the overall shopping experience.
- Track customer preferences and purchase trends to tailor future recommendations and service interactions.
- Coordinate with teammates to share product knowledge, support coverage, and keep service consistent.
- Guide customers through product comparisons with clear explanations, styling advice, and attentive follow-through.
- Assist with inventory checks and replenishment to keep popular items available on the sales floor.
- Capture customer details accurately to support follow-up outreach and personalized service.
- Handle transactions carefully while keeping purchases, packaging, and handoff details organized.
- Monitor the sales floor for presentation issues and address them promptly before customer interactions.
- Respond to customer questions with product knowledge that builds confidence and supports purchase decisions.
- Help maintain a polished store environment by resetting displays and keeping fitting areas ready.
- Share feedback from customer conversations to help refine product recommendations and sales approaches.
Sales Associate / Visual Merchandiser
VERSACE
CHICAGO, IL
07.2024 - Current
- Maintain 10% client satisfaction rate through responsive follow-up and tailored fashion recommendations.
- Build 7 client consultations daily while delivering personalized styling guidance and attentive service.
- Deliver customized fashion consultations that strengthen client retention and satisfaction through attentive listening.
- Create visually compelling in-store displays that elevate product storytelling and support sales opportunities.
- Partner with sales and operations teams to maintain a polished shopping environment and consistent floor execution.
- Represent Versace heritage and style standards with confident product knowledge and a refined client presence.
- Align visual concepts with brand identity to enhance foot traffic and maximize sales potential.
Client Advisor
LOUIS VUITTON
CHICAGO, IL
04.2021 - 03.2023
- Generated $3M+ in annual revenue by tailoring VIP clienteling strategies and uncovering repeat purchase opportunities.
- Exceeded quarterly cross-category sales targets by an average of 22% through disciplined selling and client follow-up.
- Built VIP prospect pipelines with CRM insights and leadership collaboration to identify high-potential customers.
- Partnered with cross-functional teams to curate exotic and bespoke pieces for high-value clientele.
- Coordinated special orders and sourced rare items across locations to meet client requests.
- Delivered product guidance on features, benefits, and care instructions to support informed luxury purchases.
- Strengthened client relationships through personalized follow-up and attentive service for VIP shoppers.
Client Advisor
BURBERRY
CHICAGO, IL
11.2018 - 07.2020
- Tailor client recommendations to uncover needs, strengthen conversion, and elevate the shopping experience.
- Curate fitting rooms with personalized selections and styling guidance to expand cross-sell and upsell opportunities.
- Create immersive, story-driven interactions that connect Burberry product narratives with each client's style preferences.
- Coordinate with teammates to keep the sales floor responsive, address issues quickly, and maintain strong client support.
- Position product assortments strategically to sharpen visual appeal and support stronger overall store performance.
Sales Associate
HENRI BENDEL
CHICAGO, IL
11.2012 - 09.2018
- Delivered luxury client experiences by explaining Henri Bendel product lines, history, and brand heritage with confidence.
- Explained proper product use and care to support customer satisfaction and merchandise longevity.
- Mentored and onboarded new team members on sales techniques, store policies, and brand standards.
- Applied upselling and cross-selling techniques to strengthen conversion rates and support revenue growth.
Education
Associate of Arts - Liberal Arts and Sciences
Morton College
Cicero, ILSkills
Customer experience optimization
Strategic sales planning
CRM & data-driven decision making
Revenue growth & KPI achievement
Consumer behavior analysis
Visual merchandising & brand alignment
Store operations
Personal Information
Title: Sales Executive
Timeline
Sales Advisor
Longchamp
12.2025 - Current
Sales Associate / Visual Merchandiser
VERSACE
07.2024 - Current
Client Advisor
LOUIS VUITTON
04.2021 - 03.2023
Client Advisor
BURBERRY
11.2018 - 07.2020
Sales Associate
HENRI BENDEL
11.2012 - 09.2018
Associate of Arts - Liberal Arts and Sciences
Morton College