Jonathan Alamilla
Los Angeles,USA
Summary
Adaptable, hard working, team focused. Experience in customer focused industries, with the ability to work in team settings and communicate efficiently. Ability to use multiple programs for the ease of project completion, and ability to learn new skills for any task that may arise.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Vehicle Representative
Prudential Cleanroom Services
03.2025 - Current
- Front facing customer service role, focused on the procurement and delivery of cleanroom products and related materials.
- Act as the main liaison between customers and upper management, handling inventory adjustments, billing inquiries, and maintaining/improving the quality of service for the customer.
- Responsible for the handling of documentation, appropriate badging, and private communication between the customer and management.
Assistant Manager
RightSpace Storage
01.2024 - 01.2025
- Record Keeping, Cash Handling, Customer Service, General Maintenance
Manager
Secure Space Storage
03.2022 - 06.2023
- Customer service position focused on customer acquisition, customer retention, and business upkeep. Responsible for customer account management, handling leases, taking payment, handling evictions, managing vendor relations, and implementing security measures to maintain safety of rental property.
Customer Service Representative
U-Haul
03.2021 - 10.2021
- Key holder/shift lead experience opening and closing store, cash management (balancing logs and making deposits), taking inventory, store maintenance and team management.
- Daily transactions consist of renting moving trucks and moving in customers to storage spaces, vehicle maintenance, selling moving supplies, moving inventory, and general customer service.
- Experience in making contact with customers through phone calls and/or email regarding late payments, general inquiries and contract adjustments.
Parts Delivery Driver
O'Reilly Auto Parts
09.2019 - 08.2020
- Responsible for the delivery of products to partnered mechanic shops, handling of payments for credit lines and individual orders.
- Made use of inventory maps, inventory keeping programs, and handled shipping and receiving.
Associate Trainer
Blaze Pizza
12.2015 - 08.2016
- Responsible for training team members in every aspect of restaurant work flow, including but not limited to: proper food handling, cash management, inventory control, customer service, and closing/opening procedures.
Education
High school diploma -
Don Bosco Technical Institute
Rosemead, CA06-2015
Skills
- Customer service
- Team management
- Assistant Manager Experience
- Microsoft Office
- Microsoft Word
- Multi-line phone systems
- Vehicle Maintenance
- Phone etiquette
- Delivery Driver Experience
- Training & development
- Cash management
- OSHA 30
- Box Truck
- Leadership
- Microsoft Excel
- Microsoft Outlook
- Shift management
- Inventory control
Certification
Driver's License
Timeline
Customer Service Vehicle Representative
Prudential Cleanroom Services
03.2025 - Current
Assistant Manager
RightSpace Storage
01.2024 - 01.2025
Manager
Secure Space Storage
03.2022 - 06.2023
Customer Service Representative
U-Haul
03.2021 - 10.2021
Parts Delivery Driver
O'Reilly Auto Parts
09.2019 - 08.2020
Associate Trainer
Blaze Pizza
12.2015 - 08.2016
High school diploma -
Don Bosco Technical Institute
Additional Information
Authorized to work in the US for any employer